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Tag: Communication

Sinch Launches Voice Relay to Enable AI Agents in Live Calls
Sinch Launches Voice Relay to Enable AI Agents in Live Calls

Sinch launches Voice Relay to connect AI agents with live phone calls, enabling real-time AI conversations through secure, sc...

Spectrum Business and RingCentral Expand AI Contact Center Partnership
Spectrum Business and RingCentral Expand AI Contact Center Partnership

Spectrum Business expands its partnership with RingCentral to deliver AI-powered omnichannel contact center and conversation ...

Mitel Launches Mitel WX to Deliver AI-Driven Voice-First Communications
Mitel Launches Mitel WX to Deliver AI-Driven Voice-First Communications

Mitel introduces Mitel WX, an AI-powered voice-first communication platform that connects frontline, mobile, and office worke...

Mitel Launches Mitel Edge to Bring Intelligent Communications On-Premises

March 09, 2026
Mitel Launches Mitel Edge to Bring Intelligent Communications On-Premises

Mitel introduces Mitel Edge, a hybrid communications architecture enabling AI, automation, and mission-critical workloads to ...

Red Cactus and Dstny Form Technical Alliance to Strengthen CRM Integrations
Red Cactus and Dstny Form Technical Alliance to Strengthen CRM Integrations

Red Cactus and Dstny announce a technical alliance to deliver validated CRM integrations, strengthening telecom ecosystems an...

AlphaMetricx Launches Conversational AI for Reputation Intelligence
AlphaMetricx Launches Conversational AI for Reputation Intelligence

AlphaMetricx introduces advanced conversational AI for communications teams, delivering deeper reputation intelligence, media...

Singtel Partners with Sierra to Advance AI Customer Engagement
Singtel Partners with Sierra to Advance AI Customer Engagement

Koei Tecmo partners with SpiralAI and invests in its Geppetto2 character AI model to create immersive entertainment experienc...

Twilio and KPN Expand Secure RCS Business Messaging Across the Netherlands
Twilio and KPN Expand Secure RCS Business Messaging Across the Netherlands

Twilio and KPN partner with Google to launch nationwide RCS Business Messaging in the Netherlands, enabling secure, interacti...

IDnow Chooses Bright Pattern AI Contact Center to Scale Identity Verification
IDnow Chooses Bright Pattern AI Contact Center to Scale Identity Verification

IDnow adopts Bright Pattern’s AI-powered contact center platform to support over 1 million monthly identity verifications a...

Infovista Launches VistaOne AI Platform for Network and CX Intelligence
Infovista Launches VistaOne AI Platform for Network and CX Intelligence

Infovista unveils VistaOne, an AI-enabled platform unifying network and customer experience intelligence for CSPs and enterpr...