Friday, February 20, 2026
Krisp has officially launched its Voice Translation SDK, a powerful new solution designed to help customer experience (CX) platforms integrate real-time multilingual voice-to-voice translation directly into live customer conversations. With this release, developers can now embed seamless voice translation capabilities into their systems, allowing businesses to communicate with customers across different languages instantly and efficiently.
Notably, Krisp has already deployed this technology in live production environments since 2025 through its Call Center AI platform. As a result, the company has tested and refined the system in real-world customer interactions worldwide before making the SDK available to developers. This proven track record ensures reliability, scalability, and performance in demanding customer service environments.
Unlike traditional translation tools that rely on text conversion or offline speech processing, real-time voice translation must function continuously during live conversations. Therefore, the system must carefully balance latency, accuracy, and conversational flow to deliver natural and effective communication. Additionally, voice translation must accurately recognize different accents, filter background noise, and maintain natural turn-taking between speakers.
If latency becomes too low, the system risks losing context and increasing errors. On the other hand, excessive delays can interrupt the natural flow of conversation and reduce communication efficiency. To overcome these challenges, Krisp engineered its Voice Translation SDK to deliver accurate, low-latency translation while preserving conversational clarity.
Moreover, the SDK supports over 60 languages, allowing businesses to enable multilingual communication without relying on human interpreters. This capability significantly improves efficiency and helps organizations deliver faster and more consistent global customer support.
“In global customer experience, every language barrier directly impacts speed and customer satisfaction,” said Davit Baghdasaryan, Co-Founder and CEO of Krisp. “Real-time voice translation has to work inside live production environments at scale. By making Voice Translation available as an SDK, we’re enabling CX platforms to embed multilingual voice directly into live systems. Removing language friction changes the economics of global support.”
To ensure high-quality translation performance, Krisp integrates its advanced Noise Cancellation technology directly into the translation workflow. First, the system isolates the speaker’s voice locally, reducing background noise and improving speech recognition accuracy. Then, the processed audio moves to the cloud, where AI-powered translation occurs in real time.
Additionally, Krisp enables organizations to customize vocabulary and use industry-specific dictionaries. This feature ensures consistent terminology across professional environments such as healthcare, finance, and customer support. As a result, companies can maintain accuracy while delivering clear and professional multilingual communication.
Furthermore, the SDK supports Windows, macOS, and web-based applications, making integration flexible for developers building both desktop and browser-based CX platforms.
The Voice Translation SDK expands Krisp’s growing portfolio of Voice AI technologies designed to improve customer experience and communication efficiency. In addition to real-time translation, Krisp offers solutions such as accent conversion, voice isolation, and advanced noise cancellation through its Voice AI platform.
Currently, Krisp’s voice technologies power communications across more than 200 million devices globally. In addition, the company processes over 80 billion minutes of voice conversations every month, demonstrating the scale and reliability of its AI-powered voice solutions.
Ultimately, the launch of the Voice Translation SDK represents a major advancement in global customer experience technology. By enabling real-time multilingual conversations without human intervention, Krisp empowers businesses to eliminate language barriers, improve customer satisfaction, and expand their global reach more effectively.
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