Agora introduces a unified platform for conversational voice AI agents, enabling enterprises to automate customer service and...

Kaltura launches Agentic AI Conversational Avatars, enabling enterprises to deliver personalized digital engagement through r...

Adecco signs a multi-year Salesforce Agentforce 360 deal to scale agentic AI globally, improving recruitment efficiency and e...

HCLTech expands its collaboration with Google Cloud to accelerate Agentic AI adoption using Gemini models, helping enterprise...

Sinch launches Voice Relay to connect AI agents with live phone calls, enabling real-time AI conversations through secure, sc...

Krisp introduces real-time Customer Accent Conversion AI to help contact center agents understand diverse accents, reduce cog...

EXL unveils new agentic AI solutions including EXLerate.ai, EXLdecision.ai, and EXLdata.ai to help enterprises scale AI adopt...

UJET launches Agentic Experience Orchestration (AXO), an AI framework that unifies CX data, automates agent workflows, and in...

Zendesk plans to acquire Forethought to enhance its AI Resolution Platform with self-improving AI agents, accelerating automa...

Zendesk earns Strong Performer recognition in The Forrester Wave™ 2026, highlighting its AI-first strategy and Resolution P...