Saturday, November 15, 2025
Category: AI & Automation in Contact Centers
AI & Automation in Contact Centers

YOOBIC strengthens its AI retail leadership by acquiring Humanitics, boosting store performance, employee productivity, and c...

AI & Automation in Contact Centers

Salesforce will acquire Doti, an agentic enterprise search company, adding top talent to its Israel AI hub and advancing unif...

AI & Automation in Contact Centers

TECH5 partners with AJARI to integrate the multilingual AI Agent NISA into its T5-OmniTrust platform, enhancing identity solu...

AI & Automation in Contact Centers

GoML’s AI Matic helps enterprises move GenAI projects beyond pilots with a proven framework that accelerates deployment fro...

AI & Automation in Contact Centers

TCS will use its expertise to build a future-ready enterprise for Lion, using AI to boost innovation, security, user experien...

AI & Automation in Contact Centers

SelfDrive’s SIA is the region’s first conversational AI for car rentals, offering 40+ languages and a human-like, intelli...

AI & Automation in Contact Centers

Insight AI combines client experience, proven frameworks, and AI-native tools to deliver fast, practical results and real-wor...

AI & Automation in Contact Centers

Innovid’s new AI Agents automate advertising workflows, while Orchestrator connects humans, data, and AI to power a smarter...

AI & Automation in Contact Centers

EPOS360 integrates POS, payments, banking, and lending in one AI-powered app, helping MSMEs access credit, simplify operation...

AI & Automation in Contact Centers

Amazon Business unveils AI tools and partnerships to help buyers save time, cut costs, manage accounts easily, and tackle sup...