EDO launches ChatEDO, a conversational AI tool that gives agencies instant, natural-language access to Convergent TV advertis...

TouchSource partners with CXAI to integrate agentic AI into digital directories and workplace platforms, enhancing navigation...

Navatar launches an AI-powered CRM operating model that continuously captures intelligence, automates workflows, and strength...

Sapiom secures $15M in seed funding to build a financial layer that lets AI agents automatically purchase software, APIs, and...

8x8 reports strong AI-powered CX adoption in FY26 Q3 as enterprises scale intelligent automation and API-based communications...

Virtual Science AI introduces Medical Congress AI to capture and analyze real-time insights from medical congress interaction...

NTT DATA and AWS sign a multi-year agreement to modernize enterprises with AI-driven cloud and agentic AI solutions.

Numa unveils four new AI products designed to help automotive dealerships respond faster, convert more demand, and retain cus...

A grounded look at 2026 contact center and CX trends, including AI economics, proactive service limits, and governance risks....

Raymond James introduces Rai, a proprietary AI operations agent designed to deliver intelligent, secure, and personalized ope...