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Circles Teams Up with HCLTech to Drive Global Telecom Innovation
Cloud Contact Center Solutions

Circles partners with HCLTech to accelerate AI-driven connectivity innovation, modernize MVNO/MVNE platforms, and scale digit...

EDO Introduces ChatEDO, a Conversational AI for TV Ad Insights
AI & Automation in Contact Centers

EDO launches ChatEDO, a conversational AI tool that gives agencies instant, natural-language access to Convergent TV advertis...

Teads Expands Global CTV Reach Through Google TV Partnership
Omnichannel Communication

Teads partners with Google TV to expand premium CTV HomeScreen ad inventory globally, giving brands high-impact visibility, c...

Operant AI Introduces Agent Protector for Real-Time AI Agent Security
Security & Compliance

Operant AI launches Agent Protector, a real-time security platform that detects rogue AI agents, enforces zero trust, and ena...

Genesys and Fujitsu Modernize Contact Centers for AEON Financial Service with Genesys Cloud
Cloud Contact Center Solutions

Genesys and Fujitsu modernize AEON Financial’s contact centers with Genesys Cloud, introducing AI voice concierge, reducing...

TouchSource and CXAI Partner to Expand Agentic AI in Real Estate
AI & Automation in Contact Centers

TouchSource partners with CXAI to integrate agentic AI into digital directories and workplace platforms, enhancing navigation...

Navatar Introduces AI-Driven CRM Model for Private Equity
AI & Automation in Contact Centers

Navatar launches an AI-powered CRM operating model that continuously captures intelligence, automates workflows, and strength...

Sapiom Secures $15 Million to Enable AI Agents to Autonomously Purchase Tech Tools
AI & Automation in Contact Centers

Sapiom secures $15M in seed funding to build a financial layer that lets AI agents automatically purchase software, APIs, and...

Bright Pattern Partners with Xceed to Power AI-Driven Omnichannel Contact Centers
Omnichannel Communication

Bright Pattern partners with Xceed to deliver AI-powered, cloud-based omnichannel contact center solutions that enhance autom...

Radware Launches AI-Driven Agent Security to Defend Enterprises
Cloud Contact Center Solutions

Radware introduces its Agentic AI Protection Solution to defend enterprises from autonomous AI threats, prompt injection atta...