The new integration offers AI-enhanced omnichannel customer interactions, boosting satisfaction and improving operational eff...

8x8’s secure video integrated with Modica’s OMNI platform enables real-time, high-quality engagement via SMS, WhatsApp, a...

Hawk by Azerion and Adsquare expand their strategic partnership into key markets, including the US, LATAM, Middle East, and n...

Industry leaders join NUSO, bringing deep expertise to boost reliable, compliant, and results-focused customer experience sol...

Sendbird Voice AI offers lightning-fast responses, high accuracy, and smooth integration across SMS, email, and chat for a se...

Sangoma and VTech Hospitality partner to deliver integrated communication solutions, enhancing the guest experience for hotel...

Upstream Works has launched AgentNow Cloud Suite, offering two flexible tiers for real-time, personalized support via live vi...

The 2025 UK Public Sector CX Report by 8x8 highlights urgent need to modernize contact centers with secure, AI-driven CX solu...