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Infobip and ESA Strengthen Asteroid Impact Alerts with Instant Voice Calls

Infobip and ESA Strengthen Asteroid Impact Alerts with Instant Voice Calls

Global cloud communications provider Infobip has joined forces with the European Space Agency (ESA) to significantly enhance asteroid impact alert systems through advanced voice technology. Through this strategic collaboration, ESA now leverages Infobip’s Voice API solutions to receive instant voice call notifications, ensuring faster and more reliable alerts for potential asteroid threats.

As asteroid monitoring becomes increasingly critical, especially for near-Earth objects (NEOs), timely communication plays a vital role in planetary defence. Scientists have long studied asteroid trajectories to predict potential Earth impacts. In fact, a single asteroid strike approximately 65 million years ago led to the extinction of most life on Earth. Therefore, identifying hazardous asteroids and understanding their physical characteristics remains a top priority for ESA.

Previously, ESA personnel relied on email notifications to receive asteroid alerts. However, emails often reached recipients when they were offline or unavailable, which delayed response times. To address this limitation, ESA integrated Infobip’s Voice API solutions into its Meerkat Asteroid Guard system. This system, responsible for analyzing and tracking NEOs, can now trigger real-time voice call alerts instantly—regardless of time zones or location. As a result, ESA teams can act quickly and efficiently whenever potential asteroid impacts are detected.

Richard Moissl, Head of European Space Agency’s Planetary Defence Office, highlighted the impact of the partnership, stating:

“This new partnership allows us to respond faster and more effectively to potential imminent asteroid impacts, ensuring we collect critical data to better understand these natural threats. Receiving instant alerts has significantly improved our response times and our ability to study these events.”

Following a successful testing phase, the voice alert system demonstrated exceptional reliability. Notably, it achieved 100% effectiveness in applicable cases. Furthermore, during two high-probability asteroid impact predictions, the system sent voice call alerts within just five minutes of detection. Although the impactors were very small and caused no damage, ESA successfully gathered valuable scientific data from the events. Consequently, the partnership has strengthened ESA’s ability to conduct timely data collection and make faster, informed decisions during critical asteroid follow-up scenarios.

Mirza Hadžić, Sales Director Europe at Infobip, emphasized the technological advantage behind the initiative:

“Infobip’s platform is built to ensure critical communications reach recipients without delay. By enabling ESA to receive instant voice calls, we’re helping them make faster decisions and gather crucial data for planetary defence. This partnership shows how mobile technology and instant messaging apps can support scientific and planetary protection goals.”

Overall, this collaboration demonstrates how cutting-edge communication technology can support scientific research and planetary protection. By combining ESA’s expertise in space monitoring with Infobip’s advanced cloud communication infrastructure, the partnership marks a significant step forward in safeguarding Earth from potential asteroid threats. 

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The Contact Center Tech Media Room delivers breaking news and real-time updates in the contact center and customer experience sector. Covering product launches, vendor announcements, market trends, and innovations in CCaaS, UCaaS, AI automation, and omnichannel communication, this newsroom keeps CXOs, IT leaders, and industry professionals informed and ahead of the curve with timely, accurate, and relevant coverage.

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