Agent Assist Tools
Agent Productivity
AI & Automation in Contact Centers
Cloud Contact Center Solutions
Contact Center as a Service (CCaaS)
Conversational Intelligence
Customer Experience
Data Analytics & Reporting
Integrations & Ecosystem Tools
Omnichannel Communication
Remote/Hybrid Agent Enablement
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Self-Service Technologies
Sustainability & Green IT in Contact Centers
Voice & Telephony Infrastructure
Voice & Telephony Innovations
Workforce Management (WFM)
Airmark enables real-time HCP engagement and instant, compliant AI-driven responses directly within pharma emails—boosting ...
The platform has handled millions of calls and tens of millions in orders, scaling rapidly to serve restaurants nationwide wi...
Vox AI raises new funding led by Headline to expand globally and advance its voice tech for the $1T quick-service restaurant ...
CX leaders can boost agent retention and self-service while reducing costs with the new integrated CCaaS platform designed fo...
BetSymphony revolutionizes iGaming with its no-revenue-share platform and BetHarmony AI, creating an intuitive, conversationa...
Backed by $5.6M, Agenda Hero unveils Magic Schedules and a smart conversational AI tool, bringing bold simplicity to calendar...
Broadcom selects Vectara to power AI-driven customer service, delivering end-to-end conversational AI solutions for its globa...
Telnyx partners with xeoTECH to bring advanced Voice AI and scalable communication solutions to Nordic businesses, boosting i...
Zoom becomes one of the first tech firms to integrate GPT-5 into its AI stack, enhancing enterprise communication.
Boost.ai recognized as a Leader for strong execution and a clear, complete vision in the 2025 Gartner Magic Quadrant for Conv...