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Tag: Crm

LivePerson Launches Sync With Coral Active to Unify Agent Workflows
LivePerson Launches Sync With Coral Active to Unify Agent Workflows

LivePerson launches Sync with Coral Active to integrate CRM systems into agent workspaces, enabling real-time workflows and u...

8x8 Expands Global Availability of 8x8 Engage Platform
8x8 Expands Global Availability of 8x8 Engage Platform

8x8 announces global availability of 8x8 Engage, enabling enterprises to empower customer-facing teams with AI insights, CRM ...

Zendesk Earns Forrester Recognition as AI-First Service Strategy Accelerates
Zendesk Earns Forrester Recognition as AI-First Service Strategy Accelerates

Zendesk earns Strong Performer recognition in The Forrester Wave™ 2026, highlighting its AI-first strategy and Resolution P...

Buildout Launches CRM to Complete AI-Powered CRE Deal Engine
Buildout Launches CRM to Complete AI-Powered CRE Deal Engine

Buildout launches CRM within Buildout Suite, completing an AI-powered end-to-end deal engine that helps commercial real estat...

Salesforce Introduces Agentforce Contact Center for Unified AI Support
Salesforce Introduces Agentforce Contact Center for Unified AI Support

Salesforce introduces Agentforce Contact Center, a unified platform combining AI agents, voice, digital channels, and CRM dat...

Devnagri AI Launches Speech AI for Multilingual Enterprise Voice Workflows
Devnagri AI Launches Speech AI for Multilingual Enterprise Voice Workflows

Devnagri AI launches Speech AI, enabling enterprises to build multilingual voice workflows with speech recognition and text-t...

Carta Launches CRM After Acquiring AI Platform ListAlpha
Carta Launches CRM After Acquiring AI Platform ListAlpha

Carta launches a new AI-powered CRM after acquiring ListAlpha, unifying deal sourcing, investor relations, and fund managemen...

Intent Amplify® Introduces AI-Powered Audience Intelligence Platform for B2B Marketing
Intent Amplify® Introduces AI-Powered Audience Intelligence Platform for B2B Marketing

Intent Amplify launches AI-powered Audience Intelligence platform to help B2B marketers analyze behavior, identify intent sig...

DOCOMO, StarHub and ServiceNow Launch AI-Powered Roaming Automation
DOCOMO, StarHub and ServiceNow Launch AI-Powered Roaming Automation

DOCOMO, StarHub and ServiceNow introduce AI-powered autonomous roaming resolution to improve global connectivity and service ...

Klaviyo and Google Partner to Deliver Autonomous AI Customer Experiences
Klaviyo and Google Partner to Deliver Autonomous AI Customer Experiences

Klaviyo and Google announce a strategic partnership to deliver AI-driven autonomous customer experiences across search, ads, ...