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LivePerson launches Sync with Coral Active to integrate CRM systems into agent workspaces, enabling real-time workflows and u...
8x8 announces global availability of 8x8 Engage, enabling enterprises to empower customer-facing teams with AI insights, CRM ...
Zendesk earns Strong Performer recognition in The Forrester Wave™ 2026, highlighting its AI-first strategy and Resolution P...
Buildout launches CRM within Buildout Suite, completing an AI-powered end-to-end deal engine that helps commercial real estat...
Salesforce introduces Agentforce Contact Center, a unified platform combining AI agents, voice, digital channels, and CRM dat...
Devnagri AI launches Speech AI, enabling enterprises to build multilingual voice workflows with speech recognition and text-t...
Carta launches a new AI-powered CRM after acquiring ListAlpha, unifying deal sourcing, investor relations, and fund managemen...
Intent Amplify launches AI-powered Audience Intelligence platform to help B2B marketers analyze behavior, identify intent sig...
DOCOMO, StarHub and ServiceNow introduce AI-powered autonomous roaming resolution to improve global connectivity and service ...
Klaviyo and Google announce a strategic partnership to deliver AI-driven autonomous customer experiences across search, ads, ...