Tag: Customer

Narvar introduces NAVI, an agentic AI assistant that automates post-purchase issues like returns and refunds while protecting...

ProductPlan acquires Winware.ai to add AI-driven customer and market intelligence, helping teams reduce risk and accelerate p...

PVT partners with GOCare and Dialpad to unify voice and digital channels, boost agent efficiency, and deliver AI-powered broa...

Honeywell launches an AI-enabled Smart Shopping Platform with Google Cloud to personalize in-store experiences, improve produ...

Kent County Council awards Capita a £9M contract to modernise contact centre services using AI, automation and multi-channel...

Bilt and Verifone partner to embed loyalty and identity into in-store payments, helping merchants deliver personalized checko...

Nasstar partners with Ribbon to modernize its UK voice network, boosting reliability, security, and cloud-ready capabilities ...

Perplexity launches a conversational AI shopping assistant for US users, uniting search, product discovery, and checkout in o...

TCS, as ALDI’s strategic IT partner, will deploy its AI-enabled Cloud Operations Solution to enhance operational stability ...

Commercial Bank of Dubai has opened a new Customer Contact Centre in Ras Al Khaimah, enhancing service accessibility and supp...