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Tag: Customer

Playable Inc. Expands Partner Integrations to Enhance Video Engagement

March 09, 2026
Playable Inc. Expands Partner Integrations to Enhance Video Engagement

Playable Inc introduces expanded integrations and AI tools to help brands deliver richer video experiences across email, mess...

USAN Partners with AWS to Deliver AI Contact Center Solutions
USAN Partners with AWS to Deliver AI Contact Center Solutions

USAN signs a strategic collaboration with AWS to deliver AI-powered contact center solutions built on Amazon Connect, improvi...

Singtel Partners with Sierra to Advance AI Customer Engagement
Singtel Partners with Sierra to Advance AI Customer Engagement

Koei Tecmo partners with SpiralAI and invests in its Geppetto2 character AI model to create immersive entertainment experienc...

Intent Amplify® Introduces AI-Powered Audience Intelligence Platform for B2B Marketing
Intent Amplify® Introduces AI-Powered Audience Intelligence Platform for B2B Marketing

Intent Amplify launches AI-powered Audience Intelligence platform to help B2B marketers analyze behavior, identify intent sig...

Wrench Group Partners with Lace AI to Enhance Customer Support
Wrench Group Partners with Lace AI to Enhance Customer Support

Wrench Group partners with Lace AI to bring AI-driven insights and automation to call centers, improving customer experience,...

Infovista Launches VistaOne AI Platform for Network and CX Intelligence
Infovista Launches VistaOne AI Platform for Network and CX Intelligence

Infovista unveils VistaOne, an AI-enabled platform unifying network and customer experience intelligence for CSPs and enterpr...

TechSee Unveils Visual AI Platform for Full Home Network Visibility
TechSee Unveils Visual AI Platform for Full Home Network Visibility

TechSee unveils its Visual AI platform to extend network visibility across the entire home, improving connectivity, retention...

Tealium and Diabolocom Unite to Power AI-Driven Contact Center Experiences
Tealium and Diabolocom Unite to Power AI-Driven Contact Center Experiences

Tealium integrates with Diabolocom to deliver AI-powered, real-time contact center experiences driven by unified customer dat...

TMT ID and netnumber Forge Strategic Alliance to Strengthen Global Mobile Fraud Prevention

February 27, 2026
TMT ID and netnumber Forge Strategic Alliance to Strengthen Global Mobile Fraud Prevention

TMT ID and netnumber form a strategic partnership to enhance global mobile fraud prevention by combining telecom intelligence...

Infobip to Launch AgentOS for Autonomous AI Customer Journeys
Infobip to Launch AgentOS for Autonomous AI Customer Journeys

Infobip unveils AgentOS to orchestrate autonomous AI-driven customer journeys at scale, enabling omnichannel engagement and i...