Ozinga partners with Spitch to modernize customer support and IT using advanced Speech Analytics, paving the way for future V...

TD SYNNEX unveils PartnerFirst with new commerce tools for North American partners—marking a key step in its digital strate...

Crescendo accelerates global growth, redefining AI-powered customer experience and operations with its cutting-edge, AI-nativ...

Omnisend’s biggest launch of the year adds AI tools to personalize interactions, save time with automation, and boost trust...

Visa and Intella partner to develop Arabic-first conversational AI for financial institutions across the Middle East and Nort...

The new integration offers AI-enhanced omnichannel customer interactions, boosting satisfaction and improving operational eff...

Duthie Power Services launches a redesigned website with modern design and improved features to better serve Southern Califor...

FCMB partners with Truecaller to enhance customer engagement and strengthen digital trust across Nigeria’s financial ecosys...

8x8 launches the CX Champions Fantasy Team, honoring customer experience heroes with monthly recognition, exclusive rewards, ...

The acquisition strengthens ePlus' portfolio with advanced AI-powered solutions, expanding capabilities to better serve evolv...