Newo.ai partners with IONOS to launch AI Receptionists for small businesses, enabling fast setup and always-on customer engag...
wsup.ai launches a new AI character platform combining chat, storytelling, and image creation, letting creators build persist...
Achmea selects eGain AI Knowledge Hub and AI Agent to modernize knowledge management, accelerate self-service, and support it...
Customer support is evolving in 2025. Smarter self-service tools are replacing frustrating experiences with faster, more huma...
Self-service portals are now essential, streamlining support and improving experiences for both customers and contact centers...
