Omilia and Atento form a strategic alliance to scale agentic AI-powered virtual agents, delivering smarter, autonomous, and c...

Infobip announces new executive appointments effective 2026 to accelerate AI adoption, boost revenue strategy, and strengthen...

Plume Design acquires Sweepr to combine AI care orchestration with real-time network intelligence, helping ISPs reduce costs ...

Honeywell launches an AI-enabled Smart Shopping Platform with Google Cloud to personalize in-store experiences, improve produ...

Kroger expands its partnership with Google Cloud to deploy Gemini Enterprise CX, powering AI meal and shopping assistants for...

Google Cloud unveils Gemini Enterprise for CX, unifying shopping and support with AI agents that personalize journeys, resolv...

Bilt and Verifone partner to embed loyalty and identity into in-store payments, helping merchants deliver personalized checko...

8x8 acquires Singapore-based Maven Lab to strengthen APAC customer engagement, CPaaS messaging, automation, and secure omnich...

Tactful AI partners with Valu to deliver faster, smarter, and more personalized customer interactions across fintech digital ...

Voyado acquires WasHere to enhance omnichannel loyalty, improve in-store identification, and strengthen digital membership ca...