Saturday, November 15, 2025
main-logo
Category: Agent Assist Tools
Authenticx Debuts AI Agent Assist on Salesforce AppExchange
October 29, 2025
Agent Assist Tools

Authenticx brings real-time AI agent guidance to Salesforce, helping healthcare organizations enhance customer and agent expe...

AudioCodes Expands Voice CPaaS with Advanced AI Agents
September 17, 2025
Agent Assist Tools

AudioCodes launches AI Agents for Live Hub Voice CPaaS, enabling enterprises to deploy LLM-powered voice bots for scalable, 2...

Articles
Hyper-Personalized CX: AI’s New Role in Contact Centers
Real-Time Agent Assist: Must-Have for Contact Centers
5 Emerging Tech Trends Reshaping the Contact Center Landscape
The ROI of Connected Contact Centers Powered by Agentforce
Transforming Every Experience with AI: Genesys and the Future of Customer Engagement
Tags
AI Customer Experience customer experience conversational AI Conversational AI Agentic AI CX Contact Center AI agents contact center Digital Transformation ai CCaaS generative AI Voice AI customer crm AI Agents Generative AI Salesforce