Tuesday, April 07, 2026
×

Download the contact center technology Insights Media Kit

Access audience insights, traffic stats, and partnership opportunities in one comprehensive media kit

Category: Voice & Telephony Infrastructure
Voice & Telephony Infrastructure

Mitel introduces Mitel WX, an AI-powered voice-first communication platform that connects frontline, mobile, and office worke...

Voice & Telephony Infrastructure

Microsoft launches Custom Voice for Dynamics 365 Contact Center, enabling brands to create natural AI-powered voice interacti...

Voice & Telephony Infrastructure

Nokia partners with Telefónica to deploy AI-ready networking solutions across Edge data centers in Spain, supporting AI, Tel...

Voice & Telephony Infrastructure

IBM partners with Deepgram to integrate advanced speech-to-text and text-to-speech capabilities into watsonx Orchestrate for ...

Voice & Telephony Infrastructure

BICS and NUSO expand partnership to enhance global cloud communications, improve coverage, and support enterprise UCaaS and C...

Voice & Telephony Infrastructure

DeepL launches its Voice API, enabling real-time voice transcription and translation for contact centers and global businesse...

Voice & Telephony Infrastructure

Just Eat Takeaway.com launches an AI-powered voice assistant in the UK, enabling customers to place orders through natural co...

Voice & Telephony Infrastructure

Deepgram raises $130M at a $1.3B valuation to expand real-time Voice AI APIs, acquire OfOne, and grow global voice automation...

Voice & Telephony Infrastructure

Convoso partners with Global Telecom Solutions to deliver AI-powered outbound dialing and compliant contact center tools to r...

Voice & Telephony Infrastructure

TekVizion expands its partnership with Cisco to manage validated BroadWorks device resources, helping service providers deplo...