Thursday, January 15, 2026
Convoso, a provider of AI-powered outbound contact center software, has announced a new strategic partnership with Global Telecom Solutions (GTS), a leading technology solutions distributor. Through this collaboration, GTS partners will gain access to high-performance outbound dialing solutions designed to deliver faster connections, greater scalability, and strong regulatory compliance for revenue-focused teams.
With this alliance, GTS continues to strengthen its portfolio of business-critical technologies that generate measurable results for customers. At the same time, the partnership supports GTS’s extensive ecosystem of more than 750 partners by giving them access to advanced outbound engagement tools that can improve contact rates and overall sales performance.
“Convoso’s commitment to innovation and performance aligns perfectly with our values and our goal to empower our partners with best-in-class technologies,” said Mari Jackson, Chief Marketing Officer at GTS.
As outbound sales teams face declining contact rates and increased regulatory scrutiny, Convoso positions its platform to address these challenges directly. Rather than relying on traditional dialing systems, Convoso applies artificial intelligence to optimize every stage of the outbound calling process, from number selection to call routing and compliance checks.
One of the platform’s core capabilities is Convoso Ignite™, an intelligent phone number management system that automates DID procurement, applies dynamic health scoring, and continuously optimizes dialing strategies. By using AI to select the highest-performing phone number for each call, the system improves answer rates while helping protect caller reputation. In addition, automated lead management and intelligent call routing ensure that the right agents connect with the right prospects at the right time.
Beyond dialing, the platform delivers real-time, lead-level analytics that help teams adjust strategies based on live performance data. Sales and operations leaders can monitor outcomes, identify trends, and refine campaigns without waiting for delayed reports. Furthermore, built-in compliance tools support requirements such as TCPA regulations, Do Not Call and Reassigned Number Database (RND) scrubbing, and STIR/SHAKEN authentication, along with StateTracker™ features that support state-level compliance.
To support rapid adoption, Convoso also offers open APIs and prebuilt integrations with major CRM platforms including Salesforce, HubSpot, and Zoho. These integrations allow teams to connect dialing operations directly with existing sales workflows. Additionally, rapid onboarding programs and dedicated customer support help organizations achieve faster time to value.
For Convoso, the partnership represents an opportunity to extend its market reach by working through GTS’s established distribution network. By aligning with a technology distributor that already supports a wide range of enterprise and mid-market clients, Convoso can bring its AI-driven outbound solutions to a broader audience of revenue teams.
“Joining forces with GTS, a respected leader in technology distribution, allows us to extend the reach of our AI-driven contact center solutions,” said Darrin Koehler, Sr. Director of Partnerships at Convoso. “This partnership aligns seamlessly with our mission to empower revenue teams with tools that accelerate connections, enhance conversions, and ensure compliance, ultimately driving greater success for GTS’s partners and their clients.”
Overall, the partnership reflects a growing demand for smarter, compliant, and performance-driven outbound engagement platforms. By combining Convoso’s AI-based contact center technology with GTS’s distribution network, both companies aim to help sales and revenue teams operate more efficiently while achieving stronger business outcomes.
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