Thursday, February 19, 2026

AurionX Launches AI-Managed Call Center With 24/7 Voice Agents

AurionX Launches AI-Managed Call Center With 24/7 Voice Agents

AurionX, Inc. has officially introduced its AI-managed call center service, offering businesses a new way to handle customer communications using intelligent voice agents supported by experienced human operators. This managed service combines advanced artificial intelligence with decades of operational expertise, allowing organizations to respond to customer calls, qualify leads, and schedule follow-up actions without interruption. By providing always-available AI voice agents, AurionX helps businesses maintain continuous communication and capture opportunities at any time.

One of the most significant advantages of AurionX’s new offering is its rapid deployment capability. Unlike traditional call center systems that often require weeks or months for setup, AurionX enables businesses to activate their phone operations in as little as one hour. This fast implementation allows organizations to start managing customer interactions almost immediately, reducing downtime and accelerating operational readiness.

Jordan Soblick, Managing Partner at AurionX, emphasized the importance of delivering measurable business outcomes rather than simply providing another technology solution. He said, “Most companies don’t need another platform—they need outcomes. AurionX gets you live in as little as an hour with AI voice agents that answer instantly, qualify callers, and book the next step—without adding headcount.”

In addition to its rapid setup, AurionX stands out because experienced call center professionals actively manage its operations. Instead of relying entirely on automation, the service combines AI voice technology with human oversight to ensure consistent performance and compliance. AurionX’s operations team brings more than 50 years of combined experience in managing contact centers, allowing them to monitor system performance, maintain operational standards, and optimize customer engagement strategies.

Soblick also highlighted the importance of combining AI technology with operational expertise. He stated, “AI voice is only as effective as the operation behind it. Our team has run call centers for decades. AurionX combines that operational discipline with AI voice agents that work 24/7.”

Furthermore, AurionX has designed its platform to meet the specific needs of industries where speed, accuracy, and compliance are critical. These sectors include healthcare, legal services, and lead generation, where handling customer interactions correctly can directly impact business outcomes. Because the system is built on proven workflows from these industries, AurionX ensures reliable performance, accurate lead qualification, and effective communication.

Another key benefit of AurionX’s AI-managed call center is its ability to operate continuously. With always-on voice agents, businesses can respond to inquiries at any time, ensuring no potential opportunity is missed. This constant availability improves customer experience while helping organizations increase efficiency and reduce operational costs.

Overall, AurionX’s AI-managed call center represents a major advancement in contact center technology. By combining intelligent voice automation with human operational oversight, the company provides businesses with a reliable, scalable, and efficient solution to improve communication, enhance customer engagement, and support continuous business growth.

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The Contact Center Tech Media Room delivers breaking news and real-time updates in the contact center and customer experience sector. Covering product launches, vendor announcements, market trends, and innovations in CCaaS, UCaaS, AI automation, and omnichannel communication, this newsroom keeps CXOs, IT leaders, and industry professionals informed and ahead of the curve with timely, accurate, and relevant coverage.

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