Monday, September 29, 2025
Category: AI & Automation in Contact Centers
AI & Automation in Contact Centers

Visa and Intella partner to develop Arabic-first conversational AI for financial institutions across the Middle East and Nort...

AI & Automation in Contact Centers

Agora’s updated Convo AI Device Kit helps developers easily build and launch lifelike, connected AI devices with faster pro...

AI & Automation in Contact Centers

New integrations with Google DV360, StackAdapt & tvScientific track how connected TV, linear TV, and online video campaigns i...

AI & Automation in Contact Centers

SoundHound AI’s voice tech helps restaurants never miss a call and handles multiple orders at once, streamlining phone orde...

AI & Automation in Contact Centers

New integration delivers HIPAA-compliant insights, unified dashboards, and retention tools to help multi-location and PE-back...

AI & Automation in Contact Centers

Scan a QR code to ask products questions in real time ushering in the era of AI-powered conversational packaging for smarter,...

AI & Automation in Contact Centers

Google launches Gemini for TV, a conversational AI on Google TV that enables natural interactions beyond voice commands for f...

AI & Automation in Contact Centers

SuccessKPI, a top Generative AI WEM provider, is now available in the new AI Agents and Tools category on AWS Marketplace.

AI & Automation in Contact Centers

NetrioNow’s unified platform offers human-led, AI-powered managed services, redefining MSP roles and empowering customers w...

AI & Automation in Contact Centers

Oracle earned top ratings for product experience, innovation, and customer value in the 2025 ISG Research Buyers Guides for A...