Monday, September 29, 2025
Oracle has earned top recognition in the 2025 ISG Research Buyers Guide™ for both AI Agents and Conversational AI for Workforce, being rated Exemplary for product and customer experiences. In these evaluations—covering 20 vendors for AI Agents and 18 vendors for Conversational AI—Oracle secured the highest overall performance rating in both categories and was named a Leader across the most segments.
This recognition highlights Oracle’s continued strength in delivering advanced AI solutions that meet the evolving needs of enterprises. With AI rapidly reshaping industries, the acknowledgment reinforces Oracle’s ability to deliver innovation at scale while enhancing both workforce efficiency and customer engagement.
Chris Leone, executive vice president of Applications Development at Oracle, underlined the pace and impact of AI adoption. "The rate of AI innovation is faster than any other technology I've seen, and organizations need to rapidly integrate AI into their key business processes to remain competitive," he said. "We are enabling our customers and partners to leverage advanced generative and agentic AI capabilities, embedded in our market-leading cloud applications and best-in-class AI infrastructure, to drive meaningful change across their organizations. Oracle's position in these Buyers Guides reflects our commitment to continuous innovation and spotlights the value that our AI solutions offer to customers."
The ISG Buyers Guides are developed to give enterprises a balanced, research-driven view of software providers, rooted in business needs. For AI Agents and Conversational AI, Oracle’s solutions stood out across multiple dimensions, particularly in usability, scalability, and the ability to address real-world challenges.
Oracle AI Agent Studio for Fusion Applications – A robust platform for creating, deploying, and managing AI agents and agent teams. With intuitive tools, enterprises can design custom AI agents that solve complex challenges and drive greater productivity.
Oracle Fusion Data Intelligence – The evolution of Oracle Fusion Analytics, built to unify AI and analytics for Oracle Fusion Cloud Applications. It empowers organizations to extract actionable insights and maximize value from enterprise data.
Oracle Cloud Infrastructure (OCI) Data Science – A fully managed service for building, training, and deploying machine learning models using open-source tools and Python.
Oracle Cloud Infrastructure (OCI) AI Agent Platform and Development Kit – A cloud-native platform that enables businesses to quickly build and scale AI agents powered by cutting-edge large language models (LLMs).
The 2025 ISG Research Buyers Guides, based on over a year of detailed market and product research, provide an authoritative evaluation of how well AI software providers align with enterprise requirements. Oracle’s leadership positions in both reports underscore its dedication to driving meaningful innovation, enhancing productivity, and helping enterprises stay ahead in a fast-changing digital economy.
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