Friday, February 20, 2026
Coforge Limited, a global digital services and solutions provider, has announced major enhancements to its EvolveOps.AI platform, an advanced agentic AI-powered IT operations solution designed to help enterprises achieve resilience, agility, and operational efficiency in an AI-first world. With this latest evolution, Coforge strengthens its mission to deliver autonomous, intelligent IT operations across hybrid cloud environments, enabling organizations to manage complex technology ecosystems with greater precision and speed.
As enterprises increasingly rely on hybrid and multi-cloud infrastructures, managing IT operations has become more complex. Therefore, Coforge developed EvolveOps.AI to address these challenges by leveraging agentic AI agents that can analyze, reason, and act independently across enterprise systems. These intelligent agents automate key operational processes, ensuring continuous monitoring, faster incident resolution, and improved system reliability.
At its core, EvolveOps.AI integrates advanced agentic AI agents, fine-tuned Small Language Models (SLMs), and open-source technologies to deliver fully autonomous IT operations. Moreover, the platform includes a robust ecosystem of pre-built adaptors and plug-ins, allowing organizations to deploy the solution quickly without disrupting existing systems.
By utilizing AI and machine learning across a unified data fabric, EvolveOps.AI filters out operational noise, accelerates incident detection, and improves system stability. As a result, enterprises using the platform have reported significant performance improvements, including a 25% reduction in system downtime and a 40% decrease in IT operational costs. In addition, organizations have achieved 60% faster detection and resolution of IT incidents, while also accelerating product development timelines by 40%.
These measurable outcomes demonstrate how autonomous operations can improve both business performance and customer experience.
Coforge built EvolveOps.AI around its “Mission Zero” strategy, which focuses on eliminating disruptions, reducing manual intervention, and improving operational efficiency. By embedding AI agents across the entire IT operations lifecycle, the platform enables organizations to transition from reactive troubleshooting to proactive system management.
“Our strategy for cloud and infrastructure is anchored in Mission Zero – Zero Disruption, Zero Touch, Zero Friction – for every cloud transformation we execute,” said Ashish Kumar, Global Business Unit Head – Cloud at Coforge. “With EvolveOps.AI, we are operationalizing that mission by infusing AI agents into every stage of the technology operations lifecycle. The platform helps our clients shift from reactive firefighting to proactive, autonomous operations—delivering higher resilience, improved developer productivity, and a superior experience for business users and customers.”
Furthermore, Coforge has developed 28 specialized AI agent personas that perform critical tasks across IT operations. These include Site Reliability Engineering agents, cloud and infrastructure agents, network engineering agents, Kubernetes management agents, command center agents, and FinOps agents. Each agent can analyze system conditions, make intelligent decisions, and execute corrective actions autonomously.
Importantly, the platform also includes built-in safeguards that allow enterprises to switch between human-in-the-loop supervision and fully autonomous operation modes. This flexibility ensures operational control while enabling automation at scale.
In addition, EvolveOps.AI integrates seamlessly with leading cloud providers, including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), and private cloud environments. Through its Hybrid Cloud Manager module, the platform supports full-stack automation, governance, and policy-driven management across multi-cloud environments.
Moreover, EvolveOps.AI connects with enterprise observability tools, IT service management systems, security platforms, and automation solutions. This compatibility allows enterprises to adopt AI-driven automation without replacing existing infrastructure.
As organizations continue their digital transformation journeys, autonomous IT operations are becoming essential for maintaining reliability and scalability. Coforge’s EvolveOps.AI platform empowers enterprises to modernize IT management, improve operational efficiency, and reduce costs while ensuring business continuity.
Ultimately, the latest advancements in EvolveOps.AI position Coforge as a leader in agentic AI-powered IT operations. By enabling intelligent automation across hybrid cloud environments, the platform helps enterprises achieve mission-critical resilience, accelerate innovation, and prepare for the demands of the AI-driven future.
To join our expert panel discussions, reach out to info@intentamplify.com
Recommended News
Krisp introduces Voice Translation SDK, enabling real-time multilingual voice conversations, improving CX efficiency, eliminating language barriers, and enhancing support.
Ada introduces its unified Reasoning Engine, enabling smarter AI agents, improving customer experience automation, and delivering faster, accurate support across channels.
