Thursday, January 15, 2026

Tag: Communication

Newo.ai and IONOS Partner to Bring AI Receptionists to Small Firms
Newo.ai and IONOS Partner to Bring AI Receptionists to Small Firms

Newo.ai partners with IONOS to launch AI Receptionists for small businesses, enabling fast setup and always-on customer engag...

Samantha AI Debuts Voice-First Version for Natural Conversations
Samantha AI Debuts Voice-First Version for Natural Conversations

Samantha AI introduces a voice-first conversational platform with speech-to-speech technology, multilingual support, and long...

TekVizion Deepens Cisco Partnership to Support BroadWorks Devices
TekVizion Deepens Cisco Partnership to Support BroadWorks Devices

TekVizion expands its partnership with Cisco to manage validated BroadWorks device resources, helping service providers deplo...

Freshworks to Acquire FireHydrant to Advance AI-Native ServiceOps
Freshworks to Acquire FireHydrant to Advance AI-Native ServiceOps

Freshworks plans to acquire FireHydrant to unify IT operations and service management, delivering an AI-native ServiceOps pla...

NUSO Creates Advisory Board to Boost Global Cloud Growth
NUSO Creates Advisory Board to Boost Global Cloud Growth

Industry leaders join NUSO, bringing deep expertise to boost reliable, compliant, and results-focused customer experience sol...

8x8 Expands Native SMS in Australia to Enhance CX
8x8 Expands Native SMS in Australia to Enhance CX

Australian businesses can now engage customers faster and more seamlessly using native SMS support directly within the 8x8 Wo...

Chicago Cubs Partner with RingCentral for Cloud Communications
Chicago Cubs Partner with RingCentral for Cloud Communications

RingCentral is now the Chicago Cubs’ official cloud communications partner, enhancing fan engagement and employee collabora...

DataParser Adds RingCentral Support for Enterprise Compliance
DataParser Adds RingCentral Support for Enterprise Compliance

DataParser now supports RingCentral, enabling collection and archiving of messages and meeting data to ensure enterprise comm...

Krisp Launches AI Voice Translation 2.0 for Real-Time CX
Krisp Launches AI Voice Translation 2.0 for Real-Time CX

Krisp’s new Synchronous mode enables seamless real-time multilingual calls, letting both parties speak in their own languag...

Five9 Unveils New Integration in Epic Toolbox
Five9 Unveils New Integration in Epic Toolbox

New integration enables faster, hyper-personalized patient experiences while keeping things simple and efficient for agents.