Tuesday, October 21, 2025
RingCentral, Inc., a global leader in AI-powered business communications, is excited to announce it’s the exclusive cloud communications partner of the Chicago Cubs. This partnership will reshape how the team connects with its millions of fans and streamline employee collaboration across the organization. As part of the deal, you’ll see RingCentral’s branding in prime spots like the famous Wrigley Field Marquee and inside the Cubs bullpen, with rotating messages keeping things fresh.
Akshay Srivastava, Executive Vice President and GM of Go-to-Market at RingCentral, talked about why this partnership matters so much. “The Cubs have one of the most passionate fan bases in baseball, and we're excited to help them connect with those fans in new ways. Our AI communications platform will streamline how the organization communicates internally and externally, making every interaction more meaningful,” he said.
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Every season, Wrigley Field welcomes close to 3 million fans, creating a massive demand for reliable communication solutions that can keep pace with the excitement both on and off the field. To meet this challenge, the Cubs selected RingCentral’s suite of solutions. With RingEXⓇ, the team will strengthen internal collaboration while also reducing operating costs. RingCXⓇ and RingSenseⓇ use AI to give customer service teams smart insights, helping agents respond quicker and tailor support to each fan making the whole experience better.
On top of this, RingCentral’s seamless Microsoft Teams integration will allow the Cubs to achieve quicker response times, ensure rock-solid call reliability, and create a next-level fan engagement experience all powered by the cloud.
Steve Inman, the Cubs’ Vice President of Technology, shared how excited he is about the new partnership.“We’re thrilled to announce RingCentral as a new partner of the Cubs. With RingCentral's communications solutions, we can continue our focus on what matters most – providing our fans with outstanding gameday experiences while at Wrigley Field. RingCentral’s communications solutions bring an industry-leading technology to the Cubs organization that helps us meet the ever-changing needs of the sports industry,” he explained.
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The move to RingCentral was supported by Converged Technology Professionals, a trusted partner with a long-standing relationship with the Cubs. Co-CEO Joe Rittenhouse shared his thoughts on the partnership: “With a long-standing relationship supporting the Cubs, we worked collaboratively to address the complexities of a historic venue while aligning technology advancements with the organization’s pursuit of excellence. Moving from their on-premise system to RingCentral's cloud platform was the right strategic decision, and we're proud to help them through another transition. Professional sports organizations have unique communication demands, and RingCentral delivers the reliability and scalability and AI tools that world-class organizations require.”
This partnership marks a significant step forward in modernizing the sports fan experience with AI-driven communications technology.By bringing together RingCentral’s innovation and the Cubs’ dedication to excellence, fans can look forward to smoother experiences, better service, and even stronger connections with one of baseball’s most legendary teams.
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