Tuesday, October 21, 2025
Bright Pattern, a global leader in AI-powered omnichannel contact center solutions, and Voxtron, a long-standing pioneer in communication technologies based in Dubai, UAE, have announced their joint participation in GITEX GLOBAL 2025. The event will take place from October 13–17, 2025, at the Dubai World Trade Centre, bringing together the world’s most influential tech and AI innovators.
This collaboration underscores a deepening partnership between Bright Pattern and Voxtron, with a shared mission to accelerate AI-driven customer experience (CX) innovation across the UAE, Middle East, and beyond. By showcasing their combined expertise, both companies aim to redefine how enterprises engage with customers in today’s digital-first era.
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GITEX GLOBAL, known as the largest technology, AI, and startup exhibition worldwide, provides the perfect stage for Bright Pattern and Voxtron to highlight the future of contact center technology. Attendees can look forward to:
Next-generation AI solutions including omnichannel contact centers, real-time and historical AI analytics, and AI-powered workforce management tools.
Interactive demonstrations of Voxvantage, Voxtron’s flagship Contact Center-as-a-Service (CCaaS) platform, powered by Bright Pattern’s cutting-edge AI engine.
Exclusive one-on-one consultations with experts from both organizations, tailored to help businesses explore bespoke AI-enabled CX strategies and solutions.
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Michael McCloskey, CEO of Bright Pattern, emphasized the strategic value of participating in GITEX: “GITEX GLOBAL 2025 offers an excellent venue for demonstrating how our AI-powered omnichannel platform, integrated with Voxtron’s deep regional expertise, redefines customer engagement. We’re eager to bring transformative solutions to businesses across UAE and the Middle East.”
Padickapparambil Thomas, CEO of Voxtron Middle East LLC, echoed this vision, stating: “Bright Pattern brings world-class AI innovation and a truly unified omnichannel platform that perfectly complements Voxtron’s regional expertise. Their technology enhances our flagship Voxvantage solution with unmatched automation, scalability, and customer insights.”
Luc Cavelier, Bright Pattern’s MEA Region Executive, will be at the Voxtron booth during the event. He’s eager to chat about AI opportunities and answer any questions. If you’d like a personalized consultation, you can even schedule some time with him before the exhibition.
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GITEX GLOBAL attracts more than 200,000 technology leaders and over 6,500 exhibitors from 180+ countries, making it the ultimate hub for digital transformation insights. For enterprises looking to upgrade customer engagement strategies, this joint showcase from Bright Pattern and Voxtron promises firsthand access to AI-powered contact center innovations tailored for critical industries such as telecom, banking, healthcare, and retail.
By uniting Bright Pattern’s advanced AI capabilities with Voxtron’s strong regional presence, the partnership is set to deliver scalable, automated, and intelligent communication solutions that help businesses achieve higher efficiency while elevating customer satisfaction.
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