Agent Assist Tools
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Contact Center as a Service (CCaaS)
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AudioCodes, Go2Uno and Atento deliver a record-time Voca CIC deployment, modernizing enterprise IVR with scalable AI-powered ...
Movate acquires Solomo to strengthen its Salesforce, data, and AI capabilities, advancing healthcare-focused digital transfor...
Wipro expands its Google Cloud partnership to deploy Gemini Enterprise, enhancing enterprise productivity, AI innovation, and...
Enreach and Cataleya partner to expand AI-powered UCaaS in Asia-Pacific, offering a white-label, multi-tenant platform tailor...
Thales introduces its AI Security Fabric, offering runtime protection for LLM and agentic AI applications, securing data, ide...
TCS acquires Salesforce consulting leader Coastal Cloud for $700M, adding 400+ experts and strengthening its global AI-led di...
Precisely upgrades EngageOne RapidCX with new agentic AI agents and intelligent search, helping enterprises improve communica...
Dialpad partners with the Florida Panthers to introduce real-time AI and unified communications, boosting collaboration, deci...
DarioHealth introduces DarioIQ™, a new AI layer enhancing its app for hypertension users with personalized guidance, real-t...
Grid Dynamics signs a multi-year strategic agreement with AWS to enhance data foundations and accelerate enterprise generativ...
