Monday, September 29, 2025
Tag: AI
Strolid & Frontline Group Redefine Contact Centers with Virtual CX

Frontline Group and Strolid team up to bring vCons virtualized conversations and a new call intelligence standard into todayâ...

Workato Transforms Enterprises into Agentic Powerhouses

Workato’s new Genies handle quoting, onboarding, and compliance delivering real work at scale, in production, and across th...

Krisp Launches AI Voice Translation 2.0 for Real-Time CX

Krisp’s new Synchronous mode enables seamless real-time multilingual calls, letting both parties speak in their own languag...

Zoom’s AI Concierge Now Supports Zoom Phone for 24/7 Help

Zoom expands AI capabilities: Virtual Agent now supports Zoom Phone with concierge features, smarter scheduling, team chat su...

Salesforce to Acquire Regrello, Third Deal in Three Weeks

Salesforce’s latest acquisition aims to strengthen Agentforce and enhance Slack’s capabilities, continuing its rapid expa...

Teleskope Launches Prism for GenAI-Driven Enterprise Data Security

Prism uses advanced AI and smart categorization to turn data sprawl into clear insights, helping enterprises prioritize risks...

Deepgram Teams with AWS to Speed Global Voice AI Deployment

Deepgram partners with AWS to accelerate generative voice AI adoption, expanding co-selling, deeper AWS integration, and help...

Genesys Xperience 2025: Experience Engagement Like Never Before

Xperience 2025 unites leaders from Tiffany & Co., Virgin Atlantic, and more to share insights and strategies for success in t...

Microsoft Fixes Teams’ Major Flaw Exploited by Hackers

Microsoft Teams will soon block executable files and scan URLs to improve security, helping protect users from malware attack...

xeoTECH & Telnyx Partner to Boost Nordic Intelligent Comms

Telnyx partners with xeoTECH to bring advanced Voice AI and scalable communication solutions to Nordic businesses, boosting i...