Thursday, January 15, 2026

Tag: AI

Broadcom Chooses Vectara for AI-Powered Customer Service
Broadcom Chooses Vectara for AI-Powered Customer Service

Broadcom selects Vectara to power AI-driven customer service, delivering end-to-end conversational AI solutions for its globa...

Lenovo’s AI Chatbot Tricked Into Sharing Sensitive Info
Lenovo’s AI Chatbot Tricked Into Sharing Sensitive Info

A 400-character prompt was all it took to uncover a major flaw in Lenovo’s AI assistant, raising serious concerns about dat...

Reprise Unveils First Agentic AI System for Enterprise Demos
Reprise Unveils First Agentic AI System for Enterprise Demos

New tech creates polished, interactive demos instantly cutting setup time and boosting presales efficiency for faster, more e...

Strolid & Frontline Group Redefine Contact Centers with Virtual CX
Strolid & Frontline Group Redefine Contact Centers with Virtual CX

Frontline Group and Strolid team up to bring vCons virtualized conversations and a new call intelligence standard into todayâ...

Workato Transforms Enterprises into Agentic Powerhouses
Workato Transforms Enterprises into Agentic Powerhouses

Workato’s new Genies handle quoting, onboarding, and compliance delivering real work at scale, in production, and across th...

Krisp Launches AI Voice Translation 2.0 for Real-Time CX
Krisp Launches AI Voice Translation 2.0 for Real-Time CX

Krisp’s new Synchronous mode enables seamless real-time multilingual calls, letting both parties speak in their own languag...

Zoom’s AI Concierge Now Supports Zoom Phone for 24/7 Help
Zoom’s AI Concierge Now Supports Zoom Phone for 24/7 Help

Zoom expands AI capabilities: Virtual Agent now supports Zoom Phone with concierge features, smarter scheduling, team chat su...

Salesforce to Acquire Regrello, Third Deal in Three Weeks
Salesforce to Acquire Regrello, Third Deal in Three Weeks

Salesforce’s latest acquisition aims to strengthen Agentforce and enhance Slack’s capabilities, continuing its rapid expa...

Teleskope Launches Prism for GenAI-Driven Enterprise Data Security
Teleskope Launches Prism for GenAI-Driven Enterprise Data Security

Prism uses advanced AI and smart categorization to turn data sprawl into clear insights, helping enterprises prioritize risks...

Deepgram Teams with AWS to Speed Global Voice AI Deployment
Deepgram Teams with AWS to Speed Global Voice AI Deployment

Deepgram partners with AWS to accelerate generative voice AI adoption, expanding co-selling, deeper AWS integration, and help...