Agent Assist Tools
Agent Productivity
AI & Automation in Contact Centers
Cloud Contact Center Solutions
Contact Center as a Service (CCaaS)
Conversational Intelligence
Customer Experience
Data Analytics & Reporting
Integrations & Ecosystem Tools
Omnichannel Communication
Remote/Hybrid Agent Enablement
Security & Compliance
Self-Service Technologies
Sustainability & Green IT in Contact Centers
Voice & Telephony Infrastructure
Voice & Telephony Innovations
Workforce Management (WFM)
TCS acquires Salesforce consulting leader Coastal Cloud for $700M, adding 400+ experts and strengthening its global AI-led di...
TCS, as ALDI’s strategic IT partner, will deploy its AI-enabled Cloud Operations Solution to enhance operational stability ...
HyperVault plans to build AI data centers exceeding 1GW capacity to meet the rising demand for scalable, AI-ready infrastruct...
The agreement enables public and private enterprises with locally hosted solutions, ensuring compliance with regional data la...
TCS will use its expertise to build a future-ready enterprise for Lion, using AI to boost innovation, security, user experien...
ABB’s multi-year partnership will modernize its digital infrastructure, creating a unified foundation to drive the companyâ...
Morrisons partners with TCS in a five-year deal to boost digital innovation, build an automation factory, and enhance data-dr...
