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Agent Assist Tools
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Workforce Management (WFM)
Ada introduces its unified Reasoning Engine, enabling smarter AI agents, improving customer experience automation, and delive...
Salesforce signs deal to acquire Momentum, enhancing Agentforce 360 and Slackbot with deeper conversational insights, smarter...
Atento has formed a strategic alliance with Omilia to strengthen its conversation-centric AI capabilities and scale intellige...
Purple introduces Engage, an all-in-one CRM and email marketing platform that helps physical venues turn guest WiFi data into...
Vistaprint partners with Fivetran to modernize data activation, enabling AI-ready, personalized customer experiences across m...
Mia Labs secures $20M Series A funding to scale its AI-powered conversational platform for automotive dealerships nationwide.
Omilia and Atento form a strategic alliance to scale agentic AI-powered virtual agents, delivering smarter, autonomous, and c...
Levi Strauss & Co. teams up with Microsoft to build an agentic AI platform to enhance operations and improve retail and digit...
TCS, as ALDI’s strategic IT partner, will deploy its AI-enabled Cloud Operations Solution to enhance operational stability ...
Sprinklr expands its global strategic partnership with SAMY, strengthening Unified-CXM capabilities by combining intelligence...
