Thursday, January 15, 2026

Tag: Customer Experiences

Levi Strauss Teams with Microsoft to Create Advanced AI Agent
Levi Strauss Teams with Microsoft to Create Advanced AI Agent

Levi Strauss & Co. teams up with Microsoft to build an agentic AI platform to enhance operations and improve retail and digit...

TCS Drives ALDI SOUTH’s Global Digital Shift with AI Cloud
TCS Drives ALDI SOUTH’s Global Digital Shift with AI Cloud

TCS, as ALDI’s strategic IT partner, will deploy its AI-enabled Cloud Operations Solution to enhance operational stability ...

Sprinklr and SAMY Unveil Next-Gen CX for Global Brands

November 20, 2025
Sprinklr and SAMY Unveil Next-Gen CX for Global Brands

Sprinklr expands its global strategic partnership with SAMY, strengthening Unified-CXM capabilities by combining intelligence...

AJ Bell Chooses VML UK to Lead CRM Transformation

November 18, 2025
AJ Bell Chooses VML UK to Lead CRM Transformation

VML UK is leading AJ Bell’s CRM transformation to enhance data-driven customer engagement and elevate the investment platfo...

Visa & Intella Partner on Arabic AI for Financial Firms
Visa & Intella Partner on Arabic AI for Financial Firms

Visa and Intella partner to develop Arabic-first conversational AI for financial institutions across the Middle East and Nort...

Advanced Conversational AI Features That Improve Customer Satisfaction
Advanced Conversational AI Features That Improve Customer Satisfaction

Explore advanced conversational AI features that improve customer satisfaction, driving efficiency, personalization, and seam...