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Tag: Workforce Management

Adecco Expands Salesforce Partnership with Agentforce 360 Deal
Adecco Expands Salesforce Partnership with Agentforce 360 Deal

Adecco signs a multi-year Salesforce Agentforce 360 deal to scale agentic AI globally, improving recruitment efficiency and e...

Assembled Launches Workforce Integration With Genesys Cloud
Assembled Launches Workforce Integration With Genesys Cloud

Assembled integrates with Genesys Cloud to enhance workforce management, improve staffing visibility, and help contact center...

Transit Technologies Launches New Workforce Management Platform for Smarter Transit Operations
Transit Technologies Launches New Workforce Management Platform for Smarter Transit Operations

Transit Technologies debuts a real-time Workforce Management platform that unifies scheduling, dispatch, and payroll to help ...

Aspect and Cinareo Partner to Link Planning with Workforce Execution

January 14, 2026
Aspect and Cinareo Partner to Link Planning with Workforce Execution

Aspect and Cinareo partner to connect scenario-based capacity planning with real-time workforce scheduling and intraday execu...

Mercans Launches AI-Powered Global Workforce Management Engine
Mercans Launches AI-Powered Global Workforce Management Engine

Mercans launches the world’s first AI-powered globally intelligent workforce and leave management engine, delivering payrol...

Assembled Integrates with ServiceNow to Add Workforce Intelligence
Assembled Integrates with ServiceNow to Add Workforce Intelligence

Assembled introduces a new ServiceNow integration that brings AI-powered forecasting, intelligent scheduling, and real-time w...

UKG Becomes HR, Pay & Workforce Partner for Aston Martin Formula One Team
UKG Becomes HR, Pay & Workforce Partner for Aston Martin Formula One Team

UKG partners with Aston Martin Aramco F1 Team as official HR, pay, and workforce management provider, supporting the team wit...

ADP Debuts Unified Global Workforce Management Suite for HCM
ADP Debuts Unified Global Workforce Management Suite for HCM

ADP integrates the top-rated workforce management solution into its HCM platforms, giving global organizations a unified view...

Dialpad & Verint Partner to Resell Enterprise Workforce Management Integration
Dialpad & Verint Partner to Resell Enterprise Workforce Management Integration

Get real-time schedule adherence and complete workforce visibility with one seamless integration—no need to choose between ...

Calabrio Unveils AI-Powered Workforce Intelligence Platform

September 15, 2025
Calabrio Unveils AI-Powered Workforce Intelligence Platform

A comprehensive solution suite that stays ahead of change and empowers agents with AI-driven knowledge to enhance performance...