Agent Assist Tools
Agent Productivity
AI & Automation in Contact Centers
Cloud Contact Center Solutions
Contact Center as a Service (CCaaS)
Conversational Intelligence
Customer Experience
Data Analytics & Reporting
Integrations & Ecosystem Tools
Omnichannel Communication
Remote/Hybrid Agent Enablement
Security & Compliance
Self-Service Technologies
Sustainability & Green IT in Contact Centers
Voice & Telephony Infrastructure
Voice & Telephony Innovations
Workforce Management (WFM)
The DoW selects Google’s Gemini for Government to power GenAI.mil, delivering secure, IL5-authorized AI tools to enhance pr...
Google partners with Replit to integrate AI coding into Google Cloud and Gemini, boosting enterprise developer productivity a...
Bendigo Bank extends its long-time Google Cloud partnership with a multi-year deal to accelerate digital transformation, enha...
GDIT will leverage Google Cloud technology to deliver advanced AI, cloud, and cybersecurity solutions designed to support and...
Turkcell and Google Cloud’s partnership drives multi-year investment to boost Türkiye’s digital transformation and advan...
VAST AI OS on Google Cloud unites on-prem and cloud data, powering AI workloads globally with intelligent streaming and consi...
A first-of-its-kind tech stack where autonomous AI agents think, decide, and act in real-time to drive continuous growth and ...