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EverFast Fiber selects GOCare Digital Experience Platform to modernize customer communications, automate service updates, and...
8x8 announces global availability of 8x8 Engage, enabling enterprises to empower customer-facing teams with AI insights, CRM ...
Sinch launches Voice Relay to connect AI agents with live phone calls, enabling real-time AI conversations through secure, sc...
Spectrum Business expands its partnership with RingCentral to deliver AI-powered omnichannel contact center and conversation ...
RingCentral introduces AIR Pro, a voice-first AI agent platform that automates customer engagement with no-code tools, multil...
Aurora Mobile’s EngageLab launches Omni Connect Skill for OpenClaw, enabling AI agents to communicate globally via email, S...
Playable Inc introduces expanded integrations and AI tools to help brands deliver richer video experiences across email, mess...
Clientshare launches Connect, a platform designed to scale customer engagement and track sentiment through CSAT, NPS, and fee...
Microsoft launches Custom Voice for Dynamics 365 Contact Center, enabling brands to create natural AI-powered voice interacti...
Twilio and KPN partner with Google to launch nationwide RCS Business Messaging in the Netherlands, enabling secure, interacti...
