Agent Assist Tools
Agent Productivity
AI & Automation in Contact Centers
Cloud Contact Center Solutions
Contact Center as a Service (CCaaS)
Conversational Intelligence
Customer Experience
Data Analytics & Reporting
Integrations & Ecosystem Tools
Omnichannel Communication
Remote/Hybrid Agent Enablement
Security & Compliance
Self-Service Technologies
Sustainability & Green IT in Contact Centers
Voice & Telephony Infrastructure
Voice & Telephony Innovations
Workforce Management (WFM)
VoiceRun raises $5.5M in seed funding to expand its full-stack Voice AI platform, helping enterprises deploy secure and scala...
Deepgram raises $130M at a $1.3B valuation to expand real-time Voice AI APIs, acquire OfOne, and grow global voice automation...
Sadie partners with Gray Collection to deploy voice AI across hotels and restaurants, automating guest calls while improving ...
HawkSoft and Sonant launch voice AI integration for independent agencies, enabling 24/7 call logging, faster service, and aut...
TomTom and SoundHound AI partner to showcase multi-agent, voice-driven navigation at CES 2026, delivering smarter, safer, and...
VoAgents introduces powerful voice AI platform upgrades, enabling instant call handling, smarter automation, and scalable cus...
Voximplant integrates Deepgram’s Voice Agent API to deliver low-latency, production-ready Voice AI across live calls, telep...
SoundHound partners with OpenTable to bring hands-free, voice-powered restaurant reservations to vehicles, expanding its real...
Tata Communications has acquired a 51% stake in US-based AI-native SaaS firm Commotion Inc., strengthening its Digital Fabric...
Tencent Cloud partners with Cartesia, the $100M Voice AI startup, to advance cutting-edge real-time voice AI solutions global...