Monday, March 09, 2026
×

Download the contact center technology Insights Media Kit

Access audience insights, traffic stats, and partnership opportunities in one comprehensive media kit

Tag: Agentic AI

Talkdesk CX Automation Uses AI to Improve Patient Scheduling

March 06, 2026
Talkdesk CX Automation Uses AI to Improve Patient Scheduling

Talkdesk CX Automation uses agentic AI orchestration to streamline specialty scheduling, improve patient access, and reduce a...

Singtel Partners with Sierra to Advance AI Customer Engagement
Singtel Partners with Sierra to Advance AI Customer Engagement

Koei Tecmo partners with SpiralAI and invests in its Geppetto2 character AI model to create immersive entertainment experienc...

Guideline Launches MCP Server for AI Media Planning Workflows
Guideline Launches MCP Server for AI Media Planning Workflows

Guideline launches its Media Plan Management MCP Server, enabling AI agents like ChatGPT and Claude to streamline media plann...

DeepKeep Introduces AI Agent Attack Surface Mapping and Discovery Solution
DeepKeep Introduces AI Agent Attack Surface Mapping and Discovery Solution

DeepKeep introduces an AI Agent Scanner that maps attack surfaces and vulnerabilities in enterprise AI workflows, helping org...

SuperDial and Omega Healthcare Expand Voice AI Automation for Revenue Cycle Efficiency
SuperDial and Omega Healthcare Expand Voice AI Automation for Revenue Cycle Efficiency

SuperDial partners with Omega Healthcare to integrate voice AI automation into revenue cycle operations, helping healthcare p...

LiveRamp Introduces Agentic AI Upgrades for Smarter Marketing
LiveRamp Introduces Agentic AI Upgrades for Smarter Marketing

LiveRamp introduces agentic AI upgrades that help marketers automate audience planning, campaign measurement, and optimizatio...

Infovista Launches VistaOne AI Platform for Network and CX Intelligence
Infovista Launches VistaOne AI Platform for Network and CX Intelligence

Infovista unveils VistaOne, an AI-enabled platform unifying network and customer experience intelligence for CSPs and enterpr...

ElevenLabs and Deloitte Join Forces to Redefine Customer Experience with Agentic AI
ElevenLabs and Deloitte Join Forces to Redefine Customer Experience with Agentic AI

ElevenLabs partners with Deloitte to deploy enterprise-grade agentic AI, transforming customer experience, sales, and operati...

Elisa Industriq’s Polystar Launches Agentic AI with Automated Anomaly Detection
Elisa Industriq’s Polystar Launches Agentic AI with Automated Anomaly Detection

Elisa Industriq’s Polystar unveils agentic AI, anomaly detection, and advanced analytics at MWC 2026 to help telecom operat...

New Relic Launches AI Agent Platform and OpenTelemetry Tools
New Relic Launches AI Agent Platform and OpenTelemetry Tools

New Relic unveils its Agentic AI Platform and enhanced OpenTelemetry tools, helping enterprises deploy, monitor, and govern A...