Sunday, October 19, 2025
Tag: Agentic AI
Treasure Data Earns AWS Generative AI Competency

Treasure Data earns AWS Generative AI Competency, recognized for advancing tools and services that help enterprises implement...

OnviSource & Trilogy BPO Partner to Boost CX, Automation in UK

OnviSource and Trilogy BPO offer BFO with AI and outsourcing expertise, helping UK and global firms cut costs by 65% via Cape...


October 16, 2025
Genesys & Scaled Cognition Team Up on AI CX Orchestration

Genesys invests in Scaled Cognition to boost large action model innovation, enhancing CX workflows with greater reliability, ...

PwC Unveils Agentic AI Contact Center on Salesforce Tech

PwC launches Agentic AI contact center with Salesforce, enabling seamless AI-driven customer engagement and boosting satisfac...

Talkmap Unveils Talkdiscovery 10.0 with AI for Leaders

Talkdiscovery 10.0 by Talkmap uses agentic AI to reduce analysis time by 80%, leveraging customer and employee conversations ...


October 10, 2025
Infosys Launches Customer Experience Suite for Salesforce

Infosys Topaz™ and Salesforce Gen AI help enterprises drive agentic transformation and scale digital workforce with intelli...

Tata Communications Unveils Voice AI to Transform BFSI CX

Tata Communications launches Voice AI platform with Agentic AI, offering real-time, multilingual, context-aware CX to transfo...

Ooredoo & Infobip Launch AI-Powered CX Revolution in Kuwait

Ooredoo Kuwait partners with Infobip to launch CXOP with Agentic AI, transforming customer engagement and driving digital inn...

CallMiner Enhances Agentic AI to Transform CX with Automation

CallMiner advances its agentic AI, unifying analytics and automation to boost CX by turning customer insights into intelligen...

Thunder, Salesforce & USC Launch Agentic AI Lab for Leaders

Thunder, Salesforce & USC launch the USC Agentic AI Lab to equip students, researchers & businesses for success in an agentic...