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Tag: AI Agent

Agora Launches Platform to Scale Enterprise Voice AI Agents
Agora Launches Platform to Scale Enterprise Voice AI Agents

Agora introduces a unified platform for conversational voice AI agents, enabling enterprises to automate customer service and...

HCLTech Expands Google Cloud Collaboration to Accelerate Agentic AI
HCLTech Expands Google Cloud Collaboration to Accelerate Agentic AI

HCLTech expands its collaboration with Google Cloud to accelerate Agentic AI adoption using Gemini models, helping enterprise...

Sinch Launches Voice Relay to Enable AI Agents in Live Calls
Sinch Launches Voice Relay to Enable AI Agents in Live Calls

Sinch launches Voice Relay to connect AI agents with live phone calls, enabling real-time AI conversations through secure, sc...

EXL Launches Agentic AI Solutions to Accelerate Enterprise Transformation
EXL Launches Agentic AI Solutions to Accelerate Enterprise Transformation

EXL unveils new agentic AI solutions including EXLerate.ai, EXLdecision.ai, and EXLdata.ai to help enterprises scale AI adopt...

Zendesk Expands AI Resolution Platform with Forethought Acquisition
Zendesk Expands AI Resolution Platform with Forethought Acquisition

Zendesk plans to acquire Forethought to enhance its AI Resolution Platform with self-improving AI agents, accelerating automa...

Cohesity and ServiceNow Enable Real-Time Recovery for AI Agents
Cohesity and ServiceNow Enable Real-Time Recovery for AI Agents

Cohesity and ServiceNow partner to deliver real-time recovery and resilience for enterprise AI agents, ensuring reliable auto...

NiCE Launches Agentic AI to Turn Interaction Data into AI Agents
NiCE Launches Agentic AI to Turn Interaction Data into AI Agents

NiCE launches agentic AI innovation that converts enterprise interaction data into ready-to-deploy AI agents, accelerating CX...

Microsoft Integrates Anthropic Technology into Copilot
Microsoft Integrates Anthropic Technology into Copilot

Microsoft integrates Anthropic AI technology into Copilot to develop advanced AI agents capable of automating complex workpla...

RingCentral Launches AIR Pro, a Voice-First AI Agent Platform
RingCentral Launches AIR Pro, a Voice-First AI Agent Platform

RingCentral introduces AIR Pro, a voice-first AI agent platform that automates customer engagement with no-code tools, multil...

Decagon Launches Proactive AI Agents to Transform Customer Experience
Decagon Launches Proactive AI Agents to Transform Customer Experience

Decagon unveils proactive AI concierge agents that anticipate customer needs, enable outbound engagement, and transform custo...