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Agora introduces a unified platform for conversational voice AI agents, enabling enterprises to automate customer service and...
HCLTech expands its collaboration with Google Cloud to accelerate Agentic AI adoption using Gemini models, helping enterprise...
Sinch launches Voice Relay to connect AI agents with live phone calls, enabling real-time AI conversations through secure, sc...
EXL unveils new agentic AI solutions including EXLerate.ai, EXLdecision.ai, and EXLdata.ai to help enterprises scale AI adopt...
Zendesk plans to acquire Forethought to enhance its AI Resolution Platform with self-improving AI agents, accelerating automa...
Cohesity and ServiceNow partner to deliver real-time recovery and resilience for enterprise AI agents, ensuring reliable auto...
NiCE launches agentic AI innovation that converts enterprise interaction data into ready-to-deploy AI agents, accelerating CX...
Microsoft integrates Anthropic AI technology into Copilot to develop advanced AI agents capable of automating complex workpla...
RingCentral introduces AIR Pro, a voice-first AI agent platform that automates customer engagement with no-code tools, multil...
Decagon unveils proactive AI concierge agents that anticipate customer needs, enable outbound engagement, and transform custo...