Tuesday, October 07, 2025
Biz2X, a leading global SaaS digital lending platform and subsidiary of Biz2Credit, has partnered with Amazon Web Services (AWS) to launch the industry’s first Agentic AI digital lending solution with multilingual support. Built on Amazon Bedrock, this cutting-edge solution is designed for banks, NBFCs, and fintech lenders, empowering them to make smarter, faster, and more inclusive credit decisions.
The innovation has the potential to help financial institutions disburse over INR 8,500 crore in loans over the next two years through Biz2X’s technology. This collaboration marks a major step forward in AI-driven financial services, setting a new benchmark for digital transformation in lending.
Biz2X is committing INR 100 crore over the next two years toward AI and related technologies, underscoring its focus on long-term innovation. AWS, in turn, is supporting the initiative through its global cloud infrastructure, AI/ML expertise, advanced security frameworks, and partner network, ensuring scalability and reliability for lenders across the world.
The Agentic AI solution integrates conversational AI to completely transform the SME lending experience. Intelligent AI agents now assist borrowers through every step—from loan origination to post-disbursement support.
These AI agents can guide applicants through form submissions, verify documents, and offer instant assistance, drastically reducing approval times and minimizing errors. After loan disbursement, they manage payment reminders and respond to customer queries around the clock. This intelligent automation helps lenders serve small and medium enterprises faster, improving efficiency and bridging the longstanding credit gap.
Rohit Arora, CEO and Co-Founder of Biz2X and Biz2Credit, emphasized the significance of the partnership, stating:
"Our collaboration with AWS represents a leap forward in digital lending. The Agentic AI Digital Lending Solution gives financial institutions a powerful way to cut approval times, improve transparency, and expand access to credit. By leveraging our technology with AWS's cloud and AI capabilities, lenders can reach businesses of all sizes and geographies with unprecedented efficiency."
The new solution integrates BizBot, Biz2X’s proprietary automation engine, with Agentic AI to simplify complex workflows and deliver real-time insights across multiple languages and markets. Running on AWS’s secure cloud infrastructure, it ensures high performance, compliance, and security at scale.
Lenders adopting this AI-powered platform could reduce loan approval times by up to 50% and boost lending volumes by around 30%. With India’s MSME credit gap estimated at ₹30 lakh crore, this technology aims to help financial institutions close the gap more efficiently. Moreover, in emerging markets such as the Middle East, the solution will play a vital role in improving access to SME credit.
The collaboration between Biz2X and AWS represents a pivotal step in the evolution of AI-powered, cloud-enabled lending ecosystems. Together, they are reshaping how financial institutions operate—bridging credit gaps, enhancing borrower experiences, and promoting sustainable, responsible growth through data-driven innovation.
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