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Tag: Ai Innovation

Datadog and Sakana AI Partner to Power Enterprise AI Observability
Datadog and Sakana AI Partner to Power Enterprise AI Observability

Datadog and Sakana AI form a strategic partnership to advance AI innovation, observability, and scalable enterprise AI deploy...

HCLTech Launches VisionX 2.0 with NVIDIA to Advance Industrial Edge AI
HCLTech Launches VisionX 2.0 with NVIDIA to Advance Industrial Edge AI

HCLTech launches VisionX 2.0 with NVIDIA, delivering real-time industrial edge AI, enhanced safety, secure deployment, and im...

QAD | Redzone and TCS Partner to Drive AI Transformation in Manufacturing
QAD | Redzone and TCS Partner to Drive AI Transformation in Manufacturing

QAD | Redzone partners with TCS to help mid-market manufacturers modernize operations, scale AI adoption, and drive measurabl...

Dialpad Launches In-House AI Tools for Japanese Businesses
Dialpad Launches In-House AI Tools for Japanese Businesses

Dialpad launches real-time AI in Japan, offering transcription, AI recaps, and live coaching powered by in-house models, with...

The Hackett Group Launches XT™ and AIXelerator™ Gen AI Platforms
The Hackett Group Launches XT™ and AIXelerator™ Gen AI Platforms

The Hackett Group launches XT™ and AIXelerator™, completing its Gen AI-assisted platform suite to accelerate business tra...

HSBC Partners with Mistral AI to Drive Advance Generative AI Across Global Operations
HSBC Partners with Mistral AI to Drive Advance Generative AI Across Global Operations

HSBC enters a multi-year partnership with Mistral AI to accelerate generative AI adoption, enhance productivity, improve cust...

HCLTech Partners with NVIDIA on Physical AI Lab Launch
HCLTech Partners with NVIDIA on Physical AI Lab Launch

HCLTech and NVIDIA open a Santa Clara innovation lab to help enterprises explore, incubate, and scale industry applications o...

DXC Expands AI Innovation with New Centre in Philippines
DXC Expands AI Innovation with New Centre in Philippines

DXC Technology launches a new Client Experience Centre in the Philippines to boost collaboration and strengthen customer part...

SquadStack.ai Becomes First Voice AI to Pass Turing Test
SquadStack.ai Becomes First Voice AI to Pass Turing Test

Delivers human-level performance with 5× better cost efficiency, transforming the future of AI-powered contact centers.

Crescendo Launches Multimodal AI to Transform CX

November 03, 2025
Crescendo Launches Multimodal AI to Transform CX

Customers can now engage seamlessly through voice, text, and visuals all within a single, unified conversation experience.