Sunday, November 09, 2025
SquadStack.ai, a leader in AI-driven sales and customer experience solutions, has reached a groundbreaking industry milestonebecoming the world’s first Voice AI company to successfully pass the Turing Test, a globally respected benchmark used to determine whether a machine can demonstrate human-like intelligence.
This milestone reflects a major leap in enterprise automation and reinforces SquadStack.ai’s position at the forefront of conversational AI development. The achievement confirms that the company’s Voice AI agents can hold conversations nearly indistinguishable from humans matching or even surpassing human-level speed and fluencywhile delivering results at one-fifth the cost of traditional human-led operations. The accomplishment builds on the company’s earlier launch of the industry’s first Humanoid AI Agent Stack for consumer sales, demonstrating its ongoing commitment to meaningful AI innovation.
Apurv Agrawal, Co-Founder and CEO, SquadStack.ai, stated,
“Passing the Turing Test was a big milestone, proving that AI agents can match human performance in conversations. But the next frontier is even more exciting… The first milestone was matching humans. The next one is surpassing them, and we’re just getting started.”
The company’s Humanoid AI Agent Stack developed over five years of intensive R&D has been trained on more than 600 million minutes of real consumer interactions. This deep learning foundation allows SquadStack.ai to build outcome-based Voice AI systems used across industries including banking, insurance, logistics, education, and e-commerce. Their platform integrates proprietary STT (Speech-to-Text) and TTS (Text-to-Speech) technologies tailored for diverse Indic dialects, enabling natural, empathetic, and context-aware conversations with ultra-low latency.
During Global Fintech Fest (GFF) 2025, SquadStack.ai demonstrated its innovation through a live “Blind Listening Test.” In this test, 81% of 1,563 participants including policymakers and industry executives failed to differentiate between human and AI-led conversations, proving the platform’s realistic voice capabilities and advanced contextual intelligence.
To further assess real-world performance, the company conducted a Functional Turing Test for Contact Centers, a more precise evaluation measuring customer engagement, accuracy, and operational efficiency. The test spanned multiple use cases lead qualification for a large B2B marketplace, Demat account creation for a major brokerage, logistic onboarding processes, and multilingual support for a regional entertainment app. Across these campaigns, AI agents consistently delivered results equal to or better than their human counterparts.
This accomplishment sets a new standard for enterprise communications. SquadStack.ai’s Voice AI agents can be quickly deployed at scale while ensuring consistent quality, compliance, and intelligent engagementwithout the prolonged onboarding or training cycles required by human teams. The company is now working on next-generation Humanoid AI agents with more advanced tonal modulation, sentiment detection, calibrated assertiveness, and dynamic responses to create emotionally aware, truly intuitive customer conversations.
With this breakthrough, SquadStack.ai is pushing beyond human-level parity, redefining how businesses approach customer interaction and performance across high-volume customer-facing functions.
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