Agent Assist Tools
Agent Productivity
AI & Automation in Contact Centers
Cloud Contact Center Solutions
Contact Center as a Service (CCaaS)
Conversational Intelligence
Customer Experience
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Integrations & Ecosystem Tools
Omnichannel Communication
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Voice & Telephony Innovations
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AudioCodes launches AI Agents for Live Hub Voice CPaaS, enabling enterprises to deploy LLM-powered voice bots for scalable, 2...
Gamma and O2 Daisy, formed from Virgin Media O2 and Daisy Group, have announced a multi-year deal to drive growth in UK tech-...
These wins highlight Cisco's success in integrating Webex into larger enterprise tech deals, strengthening its position in th...
Sangoma’s cloud-native solutions powered by AWS deliver secure, flexible, and modern communication services that transform ...
RingCentral and NiCE extend their partnership to promote RingCentral Contact Center, built on NiCE CXone Mpower and fully int...
