Agent Assist Tools
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With Freshdesk Command Center, Vertical AI Agents, and Freddy AI Insights, Freshworks reduces service complexity and empowers...
Zonda acquires Eliant to enhance customer experience in homebuilding, combining data-driven insights with CX expertise for bu...
Krisp CEO Davit Baghdasaryan reveals how Voice AI and Accent Conversion are transforming clarity, inclusivity, and human conn...
The company expands Headless and Custom Insights, driving the shift from conversational AI to agentic AI for smarter enterpri...
NTT DATA partners with AWS to deliver AI-driven contact center solutions using Amazon Connect, accelerating global adoption o...
Upstream Works’ optimized interface, live call transcriptions, and AI insights streamline workflows for faster, smarter cus...
Infobip and BT International join forces to offer global messaging via Voice, RCS, and WhatsApp, enhanced with AI for smarter...
Discover when to use virtual agent vs live agent for optimal CX. Explore insights, trends, and strategies to enhance customer...
This partnership unites two leaders, showcasing the drive and innovation needed to win at the highest level and build a NiCE ...
SuccessKPI, a top Generative AI WEM provider, is now available in the new AI Agents and Tools category on AWS Marketplace.
