Agent Assist Tools
Agent Productivity
AI & Automation in Contact Centers
Cloud Contact Center Solutions
Contact Center as a Service (CCaaS)
Conversational Intelligence
Customer Experience
Data Analytics & Reporting
Integrations & Ecosystem Tools
Omnichannel Communication
Remote/Hybrid Agent Enablement
Security & Compliance
Self-Service Technologies
Sustainability & Green IT in Contact Centers
Voice & Telephony Infrastructure
Voice & Telephony Innovations
Workforce Management (WFM)
GDIT will leverage Google Cloud technology to deliver advanced AI, cloud, and cybersecurity solutions designed to support and...
Salesforce’s Atlas Reasoning Engine uses Gemini models for hybrid reasoning, blending AI creativity with reliable business ...
