Thursday, January 15, 2026
TrueDialog, a leading provider of enterprise-level SMS messaging platforms, has introduced its latest integration designed exclusively for HubSpot users. With this new capability, organizations can seamlessly deliver SMS communications both individual outreach and bulk campaigns directly from within the HubSpot dashboard. As a result, businesses can streamline engagement workflows and gain access to a scalable texting solution that improves communication performance without relying on external tools.
Traditionally, email and phone outreach require greater effort and often produce slower responses. However, by enabling SMS delivery using 10DLC numbers and short codes, TrueDialog is helping HubSpot customers drive stronger interactions and accelerate conversion cycles. The launch provides a fast, more reliable way to reach customers compared to traditional touchpoints, helping teams build closer relationships and encourage quicker follow-ups.
According to John Wright, CEO of TrueDialog, "HubSpot users deserve an SMS solution that's as reliable and as robust as the rest of their tech stack. Our integration delivers exactly that superior delivery, unique features, and unmatched customer support so marketing, sales, and service teams can focus on engaging customers, not managing integrations." His statement reflects the company’s mission to remove technical complexity, giving HubSpot users access to a powerful messaging platform that blends into existing processes.
Moreover, the new integration works across HubSpot’s Marketing, Sales, and Service Hubs, facilitating a wider range of communication use cases. Within marketing teams, users can seamlessly run SMS campaigns to engage audiences, boost promotions, and enhance lead nurturing. Sales representatives can automate follow-ups, improving timely touchpoints and maximizing prospect engagement. Customer-facing teams can rely on SMS for support workflows, reminders, and notifications, ensuring consistent customer care.
Additionally, organizations in various industries including retail, education, professional services, and healthcare may benefit from this new integration since SMS continues to emerge as one of the highest-engagement channels. The solution helps teams personalize communication, automate messaging, and track performance within HubSpot to help guide more effective campaign decisions.
The integration’s real-time capabilities enable instant outreach for appointment reminders, event notifications, or recurring support touchpoints. With SMS performance outperforming email open rates, companies gain a competitive advantage by adopting a communication method customers naturally respond to faster. Furthermore, having this capability directly inside HubSpot reduces operational friction, removes dependency on third-party messaging systems, and offers a unified communications ecosystem.
Ultimately, TrueDialog is strengthening HubSpot’s communication capabilities by giving users a dependable messaging solution designed for scale. With strong deliverability, dedicated support, and unique features, this integration aims to help businesses drive improved customer interactions while enhancing productivity across all departments.
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