Wednesday, February 25, 2026
Sensay, a leader in artificial intelligence innovation, has introduced the world’s first AI-powered Offboarding platform, designed to help organizations safeguard valuable knowledge from employees who are retiring, resigning, or moving into different roles. This solution arrives at a crucial time, as businesses struggle to retain the expertise and practical insights that departing workers carry with them.
While most companies rely on basic exit interviews and handover notes, these methods rarely capture the deeper, experience-driven knowledge required to keep operations running smoothly. Today, high turnover and mass retirement trends are creating a major knowledge gap across industries. Every year, more than 4.1 million Americans reach retirement age, and nearly half of those leaving the workforce hold leadership roles. IDC estimates that Fortune 500 companies collectively lose about $31.5 billion each year due to ineffective knowledge transfer and poor offboarding practices—highlighting just how significant this issue has become.
Sensay activates its offboarding process the moment an employee submits their notice. The platform guides them through a simple, structured experience to preserve their expertise. Using brief AI-guided voice interviews and an intuitive drag-and-drop interface, employees can easily share critical insights, workflows, and must-have files. Interviews are tailored based on the employee’s responsibilities and are generally completed through two to three sessions over one to two weeks.
Once the platform captures the information, Sensay converts it into useful, actionable assets that teams can rely on long after the employee departs. These include:
A role-specific handover document
A searchable transcript with summarized insights
An interactive chatbot for Slack or Teams, enabling colleagues to ask questions and retrieve details at any time
With these resources in place, organizations can turn individual expertise into a living knowledge repository. This approach helps new employees adapt quickly, minimizes operational disruption, and ensures business continuity during transitions.
When people leave a company, teams often lose not just data, but context—how processes function, why decisions were made, and other experience-based wisdom. Traditional offboarding tools fall short, leaving new and remaining employees scrambling to rebuild that understanding. Sensay fills this gap by preserving institutional memory in a dynamic, accessible format that supports faster onboarding and sustained productivity.
Early users of Sensay’s platform report smoother workflow transitions, faster learning curves for new hires, and meaningful time savings for teams that no longer need to reinvent established processes.
Dan Thomson, Founder and CEO of Sensay, emphasized the mission behind the solution:
"Every day, companies lose years of experience when people move on. We built Sensay to capture that wisdom in a human way, turning real conversations into usable knowledge that stays with the company."
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