2X Solutions Launches Pre-Text Messaging for AI Calls

 2X Solutions has announced the launch of Pre-Text Messaging, a new feature designed to help organizations connect with more new leads by improving live answer rates before an AI-initiated call is placed. The feature addresses one of the most persistent challenges in modern customer engagement: getting prospects to actually pick up the phone.

In today’s environment, many calls go unanswered because prospects don’t recognize the number or lack context about why they are being contacted. Pre-Text Messaging solves this problem by sending a short, compliant text message moments before an AI call is made. The message introduces the outreach, sets expectations, and establishes trust, making prospects more receptive when the call follows.

Early performance data shows the feature is delivering meaningful results. In controlled comparisons involving new leads, 2X Solutions observed connection rates increase from a baseline of approximately 54 percent to between 61 and 69 percent when Pre-Text Messaging was used. This improvement translates into significant real-world impact for organizations managing high volumes of inbound or outbound leads.

For example, a business handling around 3,000 new leads per month could see an average improvement of 11 percent in live connections. That equates to roughly 330 additional conversations each month. With an estimated value of $150 per lead, the increased engagement can represent nearly $50,000 per month in added efficiency and revenue opportunity.

Pre-Text Messaging is fully integrated into the 2X platform and reflects the company’s compliance-first approach to AI-powered communications. The feature supports transparent outreach, clear sender identification, and configurable messaging aligned with TCPA requirements and regulatory best practices. This ensures organizations can improve engagement without introducing legal or compliance risks.

“Getting a prospect to answer the phone is one of the biggest bottlenecks in modern customer engagement,” said Kevin DeMeritt, Founder of 2X Solutions. “Pre-Text Messaging creates a moment of awareness and trust before the call ever happens. It’s simple to deploy, fully compliant, and delivers immediate results for teams that rely on live conversations.”

The launch builds on recent momentum for 2X Solutions as it continues to expand its AI-driven engagement platform. The company has made significant investments in security and enterprise readiness, including achieving SOC 2 Type II and HIPAA compliance. These milestones reinforce 2X’s commitment to delivering secure, scalable, and compliant AI communication solutions for regulated industries.

With Pre-Text Messaging, 2X Solutions aims to help sales teams, contact centers, and customer experience leaders reach more prospects, reduce wasted outreach, and convert more interactions into meaningful outcomes—without adding complexity to existing workflows.

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