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RingCentral introduces AIR Pro, a voice-first AI agent platform that automates customer engagement with no-code tools, multil...
C&A partners with Nedap to enhance omnichannel logistics using real-time RFID inventory tracking, improving Click & Collect a...
8x8 reports strong AI-powered CX adoption in FY26 Q3 as enterprises scale intelligent automation and API-based communications...
Bright Pattern will showcase AI-powered omnichannel contact center and workforce management solutions at GITEX 2026 in Cairo,...
Gulf States Insurance Group adopts insured.io’s omnichannel platform to enhance policyholder experience and support digital...
Bright Pattern will showcase its AI-powered omnichannel contact center platform at CCW 2026 in Berlin, highlighting virtual a...
Enlyte names industry veteran Keith Higdon as President of Customer and Market Operations, while Nina Smith moves into a new ...
PVT partners with GOCare and Dialpad to unify voice and digital channels, boost agent efficiency, and deliver AI-powered broa...
Voyado acquires WasHere to enhance omnichannel loyalty, improve in-store identification, and strengthen digital membership ca...
Discover how AI agents, omnichannel CX, and Salesforce-first contact centers are transforming customer experience—insights ...
