Monday, December 22, 2025
Servify has announced an expanded collaboration with AT&T through the introduction of AT&T Business Protect Enterprise Plans, building upon AT&T’s existing Business Protect portfolio. These new enterprise plans give businesses more flexible pricing options, making it easier for mid-sized and large organizations to choose what best fits their needs. With this expansion, AT&T aims to deliver greater value to enterprise customers by integrating more strategic device protection solutions into its offerings.
In sharing AT&T’s perspective on the collaboration, John Blinkiewicz, vice president of mobility products at AT&T Business, emphasized the significance of the partnership. He stated, "We're proud to deepen our collaboration with Servify as part of our comprehensive approach to wireless service and connectivity. By integrating device protection into our offerings, we are reinforcing our commitment to delivering reliable, end-to-end solutions that support businesses with the peace of mind they need to stay connected and productive."
Rahul Prabhakar, President of Servify North America, also highlighted the essential role of mobility in today’s enterprise environment. He noted, "We are super proud of our partnership with AT&T. As mobility and connectivity become even more imperative to business operations, enterprises must be able to efficiently manage device lifecycles. With the launch of tiered pricing with AT&T Business Protect, every enterprise has an opportunity to maximize savings for device protection. Servify's proprietary, AI-powered technology platform is simplifying and enriching the customer experience at a significantly lower cost."
The expanded program brings together a combination of technological innovation and operational efficiency. It features an enterprise portal designed to streamline onboarding, along with agentic tech support and AI-driven claim fulfillment. These capabilities work together to enhance the overall customer experience while reducing operational costs for AT&T’s enterprise clients. By supporting faster issue resolution and simplified lifecycle management, the solution helps businesses reduce downtime caused by accidental damage or device failures—issues that can disrupt critical workflows.
Additionally, customers have access to multiple service modes, including advanced exchange options and more than 2,000 walk-in repair locations worldwide. This extensive service network ensures flexibility, convenience, and consistent support for enterprise users, no matter where their operations are located.
Through this collaboration, Servify is strengthening its presence in the global enterprise ecosystem. The company continues to showcase its ability to design and implement customized, co-branded protection programs for large international brands. Its approach bridges gaps between enterprise needs and emerging technology capabilities, redefining the way device protection is managed across business environments.
Servify’s broader portfolio further reinforces its leadership in product protection and device lifecycle management. As a long-standing partner to carriers, retailers, and OEMs—including industry giants such as Apple, Samsung, HP, Bose, and Amazon—Servify brings a scalable, digitally integrated infrastructure designed to deliver transparency and operational efficiency. The company leverages AI innovations such as conversational support, automated adjudication, and AI avatars to deliver seamless customer service experiences across the entire product lifecycle.
With a strong commitment to customer satisfaction and a service network that spans more than 2,000 repair centers across North America, Servify supports tens of millions of users worldwide. Its focus on improving revenue, retention, and customer loyalty has enabled enterprises to modernize their device management strategies with confidence.
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