Thursday, October 16, 2025
NetCarrier, a communications leader with more than 25 years of industry experience, has officially launched ConnectSmart, an advanced voice automation solution built to revolutionize how businesses manage calls, automate workflows, and enhance customer engagement.
Developed using NetCarrier’s extensive expertise in communications and business process reengineering, and powered by cutting-edge AI, ConnectSmart goes beyond being a standalone product. It functions as a managed service that intelligently integrates with existing systems to deliver measurable business results. From inbound call handling and appointment booking to lead engagement and customer support automation, ConnectSmart enables organizations to maximize productivity while minimizing manual effort.
"Modern businesses lose time and revenue every day due to missed calls, repetitive inquiries, and inefficient workflows," said Dan Landis, VP of Innovation at NetCarrier. "ConnectSmart solves these challenges by turning every conversation into an intelligent action—automating the routine so your team can focus on what matters most."
The solution is now available to customers across multiple industries including manufacturing, legal, real estate, healthcare, and e-commerce. Built for flexibility and scalability, ConnectSmart seamlessly integrates with existing CRMs, ticketing systems, and communication platforms, enabling businesses to automate vital functions such as:
24/7 inbound call automation to eliminate missed opportunities
Effortlessly reaching out to connect with leads and help turn them into customers
Smart appointment scheduling to reduce no-shows and manual coordination
Customer support automation for consistent, faster service
Survey and task automation to simplify feedback collection and follow-ups
By leveraging ConnectSmart, along with NetCarrier’s consultative expertise, businesses can unify their disconnected tools into one powerful automation engine, boosting efficiency and unlocking the full potential of their existing infrastructure.
"ConnectSmart is not just automation—it's empowerment," said Doug Hubler, CTO of NetCarrier. "We're building AI agents that don't just respond—they collaborate. They tap into live data, connect APIs, and orchestrate workflows that deliver real business impact."
The launch of ConnectSmart underscores NetCarrier’s ongoing commitment to helping businesses modernize operations, improve communication, and harness AI-driven automation for sustainable growth.
To join our expert panel discussions, reach out to sudipto@intentamplify.com
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