Thursday, November 20, 2025
RADCOM Ltd. has entered a multi-year partnership with 1GLOBAL to implement RADCOM ACE, its advanced assurance platform that leverages AI to enhance network performance and service quality. This collaboration aims to strengthen 1GLOBAL’s global communications infrastructure, ensuring seamless network assurance and operational optimization across multiple continents.
1GLOBAL, known for its tech-first approach, delivers global mobile connectivity and compliant communication solutions to major financial institutions, multinational corporations, telecom operators, and direct consumers. Through this initiative, the company plans to significantly improve its service reliability, ultimately enhancing customer experiences throughout Europe, North America, and Asia. The deployment is positioned to support more than 43 million connections worldwide.
Hakan Koç, Founder and Chief Executive Officer of 1GLOBAL, said:
"At 1GLOBAL, our mission is to deliver communication solutions that connect people instantly, at scale, anywhere in the world. Partnering with RADCOM strengthens our commitment to providing top-quality services and superior customer experiences through next-generation, AI-driven assurance. Their cloud-native platform enables faster, more flexible network monitoring while significantly reducing total cost of ownership compared to legacy assurance solutions, making them the ideal partner as we accelerate our global network rollout."
The partnership reflects 1GLOBAL’s ongoing commitment to adopting cutting-edge technologies that enable scalable, secure, and cost-effective network operations. With RADCOM ACE, the company expects to improve monitoring efficiency, reduce operational barriers, and support future network requirements as demand continues to increase.
RADCOM’s CEO, Benny Eppstein, added:
"We are delighted to welcome 1GLOBAL as a new customer and partner. 1GLOBAL delivers unparalleled connectivity solutions to clients in more than 190 countries, and as they expand their network and transition to the cloud, RADCOM will deliver a next-generation assurance solution that integrates seamlessly with their infrastructure. Our solution delivers real-time insights and AI-driven analytics to ensure outstanding customer experiences worldwide, while running on the public cloud to support new services and functions across their evolving network, all with a significantly lower total cost of ownership."
Moreover, RADCOM ACE offers a flexible and scalable AI-based assurance framework that supports devices, subscribers, and IoT ecosystems. Its patented load-balancing technology filters and processes only critical data, improving visibility while reducing data volumes. As a result, 1GLOBAL will gain real-time analytics and deep insights to seamlessly adjust to fluctuating data demands.
Additionally, the solution brings full IMS/VoLTE and 4G/5G network monitoring, enabling detailed and efficient troubleshooting. Its advanced components such as AI-driven anomaly detection, rule-based correlation, and user-plane analytics for voice and data ensure high-quality performance. Furthermore, it establishes a foundation for future implementation of advanced use cases like closed-loop automation, enhanced analytics, and agentic AI.
Overall, this multi-year integration marks a strategic step for both companies as they collaborate to deliver scalable, cloud-native network assurance across global markets.
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