Thursday, August 07, 2025
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Tag: smart cx

July 03, 2025
Why Every Contact Center Leader Should Attend the Zendesk AI Masterclass


June 02, 2025
Firstsource Partners with Sanas to Boost Customer Chats Using AI

Firstsource partners with Sanas to enhance global customer support using AI-powered real-time speech technology.

Articles
Real-Time CRM Data for Smarter Call Routing and Resolutions
Choosing the Right CRM for Your Contact Center: A 2025 Guide
CRM Integrations That Power Omnichannel Contact Centers
How AI-Enabled CRMs Are Changing Agent Workflows
Why CRM Is The Backbone Of Contact Center Success
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Customer Experience CCaaS Conversational AI ai Digital Transformation crm contact center Contact Center Customer Support CX Strategy Cloud Contact Center AIin CX Contact Center AI customer experience Contact Center Innovation AI in CX Unified Communications Omnichannel CX AI Contact Center Digital Health