Tuesday, April 21, 2026
×

Download the contact center technology Insights Media Kit

Access audience insights, traffic stats, and partnership opportunities in one comprehensive media kit

Tag: Automation Platform

Verint Expands AI Bot Portfolio to Calabrio Customers
Verint Expands AI Bot Portfolio to Calabrio Customers

Verint expands its AI-powered bot portfolio to Calabrio customers, enabling advanced CX automation, workforce optimization, a...

Creovai Acquisition Fills Agent Guidance Gap for Capacity
Creovai Acquisition Fills Agent Guidance Gap for Capacity

The acquisition adds real-time agent assist and automated QA to enhance the support automation leader’s expanding platform.