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Tag: Ai Customer Support

Waypoint Ai Raises $3.1m To Automate Escalations And Boost Engineering Productivity.
Waypoint Ai Raises $3.1m To Automate Escalations And Boost Engineering Productivity.

Waypoint AI, founded in 2024, has raised $3.1M in pre-seed funding to automate technical escalations in software companies. I...

Zoom and ServiceNow Team Up to Reinvent Customer Support

June 03, 2025
Zoom and ServiceNow Team Up to Reinvent Customer Support

Zoom and ServiceNow partner to integrate Zoom CX with ServiceNow’s ITSM and CRM, delivering AI-driven tools to boost suppor...