Zoom Acquires BrightHire to Add AI Hiring Tools to Workplace

Hiring remains one of the most people-driven functions inside any organization, yet it continues to be one of the most complex. From manual tasks to scattered documentation and instinct-driven decisions, traditional recruitment often falls short of helping teams identify the best talent. Zoom aims to transform this experience. As part of its vision to build an AI-first open work platform, the company is not only reshaping how teams collaborate and support customers, but also rethinking how businesses discover and onboard top talent.

To move closer to that mission, Zoom has revealed its acquisition of BrightHire, a leading AI-powered hiring intelligence platform known for enhancing every stage of the interview process. This strategic move strengthens one of the most essential workflows in business—hiring the right people.

BrightHire stands out because impactful hiring always begins with meaningful conversations. Millions of such conversations already take place on Zoom every year, serving as key moments that define how teams grow. Organizations rely on Zoom for these high-value discussions, and they also depend on BrightHire to capture and elevate them. Together, these capabilities create an environment where hiring decisions become smarter, faster, and more consistent.

With BrightHire integrated into Zoom’s ecosystem, users gain access to advanced AI-driven tools for interviews and hiring workflows. BrightHire helps companies unlock the intelligence hidden within conversations, resulting in better hiring quality and improved operational efficiency.

Launched in 2019, BrightHire pioneered the “interview intelligence” category and is trusted by major enterprises such as Canva, Duolingo, Instacart, Lucid Group, HCA Healthcare, Ramp, and SoFi. At its core, BrightHire shares Zoom’s philosophy of responsible AI. One of the company’s foundational principles is prioritizing candidates—leveraging AI to support hiring teams rather than replace human judgment.

Unlike many recruiting platforms that focus solely on sourcing or post-hire activities, BrightHire enhances the entire recruitment lifecycle. It empowers hiring teams with AI-generated job descriptions, structured hiring plans, screening support, interview recordings and transcripts, automated notes and summaries, feedback workflows, coaching insights, and integrations with applicant tracking systems—all while maintaining human involvement at the center of decision-making.

Zoom first invested in BrightHire in 2021, and the two companies have collaborated closely to deliver seamless integrations for customers. Now, Zoom plans to accelerate BrightHire’s growth, expanding its reach and enhancing its AI capabilities while preserving its cross-platform flexibility.

BrightHire joins Zoom and Workvivo, strengthening the company’s broader vision of a unified talent experience—from discovering and hiring the right people to supporting and engaging them once they are part of the organization. This acquisition reinforces Zoom’s strategy to build a more connected, intelligent, and efficient workplace.